Senior Customer Quality Engineer (m/f/d)
- Full-time
Company Description
Gerresheimer is a leading global partner to the pharma and healthcare industry. Since its foundation in Germany in 1864, the publicly traded company now operates worldwide with 10,000 employees and generates revenue of €1,4 billion. Gerresheimer’s product portfolio includes pharmaceutical packaging and products for the safe and simple administration of medicines, i.e. insulin pens, inhalers, pre-fillable syringes, injection vials, with manufacturing facilities in Asia, Europe and North-and South America.
Gerresheimer Peachtree City L.P. was established in 1993 in Peachtree City, GA, as part of the Plastics & Devices Division manufacturing and assembling a variety of precision molded plastic parts for various applications in the medical industry. The subsidiary operates in an 87,500 sq. ft. production facility with 200 employees
Job Description
Knowledge acquired within the framework of at least 3 years of technical (technical) university studies (e.g. mechanical engineering, industrial engineering, etc.) and developed by at least five years of experience in a comparable position.
This function requires specialist knowledge in the areas of quality and project management.
- Expert knowledge of manufacturing processes (e.g. products and processes)
- Expert knowledge of relevant QM guidelines
- In-depth knowledge of relevant IT applications (e.g. office programs, MES, QM system)
- Expert knowledge of customer relationship management in the technical environment
- Very good knowledge of statistical QM methods
- Always confident and representative appearance
- Excellent communication skills
- Strong ability to work in a team
- Excellent problem-solving skills and knowledge of conflict management
- Excellent knowledge of English (spoken and written)
- Excellent understanding of technical reports (Executive Summary)
- Excellent moderation and presentation skills
- Excellent analytical and conceptual skills
- Award-winning project and process management competence
Qualifications
- Quality support for a defined product range over the entire product life cycle (internal/external)
- Independent customer complaint processing
- Initiating and participating in the processing of internal deviations
- Independent processing of change requests
- Independent risk management
- Audit participation
- Targeted and trusting cooperation with internal and external interfaces (e.g. production areas, TS, CS, plant management, TCC/SEC and in particular the customer)
- Implementation of new projects on demand and according to specifications
- Independent compliance with standards, legal provisions (e.g. Working Hours Act, occupational safety regulations) and internal company regulations (SOPs, BVs, etc.)
- Responsible for the topicality of the product-related PMF (taking into account changes and effects on product transfer)
Additional Information
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