Office Manager

  • Full-time

Company Description

Pony Express Dental of Daybreak is committed to your dental health, and we want to help you gain your brightest smile! Serving the areas of South Jordan, Riverton, Herriman and surrounding communities since 2017, Pony Express Dental of Daybreak delivers world-class, high-tech, and exceptional quality dentistry. We offer a wide range of dental procedures to fit your needs, including cleanings, cavity fillings, implants, and wisdom tooth removal. Our staff is highly trained and skilled to provide the comfortable and exceptional level of dentistry you deserve.

To learn more about our office, check out our website here: ponyexpressdental.com

Job Description

Our office managers serve as leaders and are the heart and soul of the practice.  Our managers focus on partnering with our doctors to optimize practice performance and provide the best patient experience.  By joining our team, you will have: 

  • Work-Life Balance: Schedule Monday - Thursday 8:00 AM - 5:00 PM

  • Time Off: Up to 3 Weeks Collective Paid Time Off + 8 Paid Holidays (PTO rolls over!) 

  • Parental Leave: Up to 3 weeks paid 

  • 401(k) Match 

  • Health Benefits: Medical, dental, vision, HSA & FSA + earn up to $2,000/year when selecting our quality care plans 

  • Employee Assistance Programs: Free 24/7 support for personal, financial & legal issues 

  • CE & Growth: SPEAR access + continuing education 

  • Wellness Perks: $28/month gyms, 12K+ on-demand workouts when selecting our quality care plans 

  • Pet Insurance: Flexible plans + 24/7 telehealth for your pet 

Key Responsibilities 

  • Post insurance and patient payments, verify insurance, and appeal denied insurance claims 

  • Check in patients and preparing and presenting simple treatment plans 

  • Complete end of day 

  • Run daily, weekly, and monthly reports from practice management system 

  • Conduct daily huddle meetings 

  • Establish schedules and work assignments for team members according to workload, space, and equipment 

  • Identify problems, provide training to team members, and deliver feedback 

  • Maintain Practice Management System to store accurate data and produce reports.   

  • Authorize expenditures to budget.   

Qualifications

  • Experience with Open Dental 

  • Prior Dental Office Manager 1- 2 years 

  • Ability to delegate tasks effectively 

  • Proactively manage performance expectations 

  • Prioritization of competing commitments and initiatives 

  • Ability to manage up, across and down effectively 

  • Strong verbal and written communication 

  • Customer service experience 

Additional Information

All your information will be kept confidential according to EEO guidelines.

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

Working Environment & Physical Requirements  

Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.