Project Manager (Marketing Operations)

  • Full-time
  • Manager Role: Yes
  • Work Model: Hybrid

Company Description

Welcome to Saigon Studio!

Created in 2004, we have been one of the leading studio s in Vietnam’s gaming industry. Our diverse expertise has enabled us to successfully bring Gameloft’s hits to audiences around the world.

We are looking for passionate talents with diverse expertise to join our exciting projects ‒ ranging from developing PC, console, and mobile games in collaboration with our fellow studios, to creating new content and features for our live games, bringing joy to our players worldwide. 

Job Description

Job Purpose:

The Project Manager – Marketing Operations is responsible for ensuring structured planning, coordination, and on-time delivery of external marketing initiatives, with primary focus on Applaydu (Ferrero/Kinder partnership). This role drives operational excellence across client-facing projects by owning request intake, workflow management, tracking, and documentation, ensuring clear visibility and alignment across stakeholders. Working closely with Product Marketing and cross-functional teams, the Project Manager builds scalable operational frameworks that improve transparency, efficiency, and overall delivery.

Job Responsibilities:

Project Governance & Delivery

  • Own end-to-end operational coordination of external marketing projects from intake to delivery.
  • Structure and maintain project timelines, milestones, and dependencies.
  • Ensure deliverables are aligned with agreed scope, timelines, and quality standards.
  • Support prioritization discussions in partnership with Product Marketing leadership.
  • Proactively identify risks, propose mitigation plans, and escalate when necessary.

Client & Cross-Functional Coordination

  • Act as the operational point of contact for Applaydu marketing initiatives.
  • Ensure structured and consistent communication with external stakeholders.
  • Coordinate alignment between Sales, Product Marketing, Creative Agency, and Product teams.
  • Maintain visibility across stakeholders to ensure shared understanding of status and next steps.

Workflow & Systems Ownership (Marketing Operations)

  • Design and maintain scalable project tracking systems in Airtable.
  • Develop standardized intake processes, dashboards, and reporting frameworks.
  • Drive adoption of operational best practices within the Product Marketing team.
  • Continuously improve workflow efficiency and documentation standards.

Communication & Documentation

  • Facilitate structured internal and external meetings focused on decisions and outcomes.
  • Maintain clear documentation of scope, timelines, and changes.
  • Ensure actions and commitments are tracked and followed through.

Process Improvement

  • Identify operational bottlenecks and recommend structured solutions.
  • Contribute to long-term evolution of marketing operations practices.
  • Support data-driven improvements in forecasting, capacity planning, and resource allocation.

Expected Impact:

  • Predictable and timely delivery of client-facing marketing initiatives.
  • Increased operational transparency across teams.
  • Improved collaboration between internal and external stakeholders.
  • Adoption of scalable workflow systems within Product Marketing.
  • Reduced operational friction and improved planning accuracy.

Check out some projects at Saigon Studio:

Qualifications

Job Requirements:

Experience

  • 4+ years of experience in Project Management, Marketing Operations, or Client Delivery roles.
  • Experience coordinating cross-functional teams and external stakeholders.
  • Proven experience managing multiple parallel projects with structured tracking and reporting.

Technical & Operational Skills

  • Strong experience with project management and workflow tools (Airtable highly preferred; Asana, Jira, Confluence or similar).
  • Experience working in Agile or fast-paced iterative environments.
  • Ability to structure processes, define workflows, and improve operational efficiency.

Core Competencies

  • Strong organizational and prioritization skills.
  • Structured and analytical thinking.
  • Clear and professional communication in English (written and verbal).
  • Ability to drive alignment and facilitate decisions across diverse stakeholders.
  • Ownership mindset with strong attention to detail.
  • Continuous improvement orientation.

Pluses

  • Experience in gaming, mobile apps, or digital marketing.
  • Experience working with enterprise clients or brand partnerships.
  • Experience building or optimizing operational frameworks.
  • Understanding of marketing asset production pipelines.

Additional Information

Recruitment Process:

  1. Screening call
  2. Test (if applicable)
  3. Interview(s)
  4. Offer

Please note:

Due to the high volume of applications, only candidates whose qualifications align with the role will be contacted by our recruiters. We sincerely appreciate your understanding.

Work Location and Hours:

  • Work location: 207C Nguyen Xi, Binh Thanh Ward, Ho Chi Minh City.
  • Work hours: 08:30 AM - 06:00 PM, Monday - Friday.

Why Join Gameloft?

  • You want to work in an exceptional industry and create games downloaded more than 1 billion times per year.
  • You want to be part of a talented and supportive team of pioneers who have a passion for creating video games.
  • You want to contribute to a vibrant and dynamic atmosphere.
  • You want to join a global company and meet great people around the world.
  • You will work on an employment contract with competitive remuneration and benefits package.
  • You are looking for a fun place to work in the heart of the city.

What We Offer:

  • A hybrid working model.
  • A dynamic workplace environment, with over 16 nationalities, where hundreds of world-renowned game titles were born.
  • A range of well-being events and policies to support employees physically, mentally, and emotionally.
  • An open-space office, a cafeteria, a terrace and a Gaming Area.
  • Various training packages, including internal training, sponsorship training, and e-learning (iLearn, Udemy,...).
  • Opportunities to collaborate and train with Gameloft worldwide experts and develop yourselves.
  • An attractive monthly salary alongside Tet and other performance bonuses.
  • Minimum 12 days of paid annual leave, plus 5 days of paid sick leave, Christmas leave, Birthday leave,...
  • 100% coverage of mandatory insurance and extra healthcare insurance.
  • A monthly allowance to support lunch meals and working-from-home electricity and Internet bills.
  • Other benefits from one of the best employers in Vietnam.

What's more?

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