Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). 

Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.

Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship. 

We are seeking a highly motivated and enthusiastic Business Development Lead to join Freshworks team. In this role, you will play a vital role in selling Freshworks products and services to our clients. This is an excellent opportunity for individuals who are passionate about cloud technology and want to make an impact!

Key Responsibilities Include:

• Manage inbound opportunity qualification and triage
• Assist in account mapping with strategic OEMs
• Assist in account planning with CDW Sellers
• Understanding and delivery of the Freshworks pitch and value proposition to CDW sellers, OEMs and suppliers.
• Project Kick off and Close out, follow up to generate additional opportunities within buying customers
• Demonstrate good teamwork with co-workers
• Supplier Management and new opportunity generation
• Pipeline management
• Assist in exceeding category revenue and profit goals consistently while attaining high customer satisfaction.

Education and/or Skill-Set Qualifications

• Bachelor’s Degree
• 5+ years of experience working in a AWS or cloud technology sales role

Qualifications:

• Strong passion for technology and cloud computing, particularly AWS services
• Excellent communication and interpersonal skills to build and maintain relationships with clients.
• Demonstrated ability to thrive in a fast-paced, target-driven sales environment.
• Strong problem-solving skills and ability to understand and articulate complex technical concepts.
• Experience in consultative sales, solution selling, and value-based selling methodologies.
• AWS certification(s) such as AWS Certified Solutions Architect, AWS Certified Cloud Practitioner, or AWS Certified Sales Specialist is a plus.
• Ability to work independently and as part of a team, collaborating with technical and non-technical stakeholders.
• Familiarity with sales and CRM tools is a plus.

The annual salary range for this position in Chicago is between $136,200-221,300 USD. Compensation is based on a variety of factors including but not limited to location, experience, job-related skills, and level. Bonus/equity may be available. 

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.