At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering affordable, quick to implement, and designed software for the end-user. More than 50,000 companies -- from startups to public companies -- worldwide use Freshworks software-as-a-service to enable a better customer experience (CRM) and employee experience (ITSM, HRSM).

Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve customers, including American Express, Sony, Vice Media, TaylorMade, Sotheby’s, Stitchfix, OfficeMax, Multichoice, Delivery Hero, ITV, and Klarna.

Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Freshdesk (omnichannel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system).

Our growing go-to-market enablement team at Freshworks is looking for a Director, Sales Enablement, PMO & Strategy. This senior level person will be the central point for program managing all content from our Product Marketing team for both our New Hires and tenured GTM reps. This role will also be responsible, globally for measuring our enablement efforts by creating and owning dashboards that are composed of competency assessments, training course completions, and productivity metrics.

• Own the project management of all product releases and launches

• Own who gets trained/certified, how they get trained (eLearning vs ILT), and when that training takes place

• Partner with the VP of Global Enablement and the regional Directors of Sales Enablement on important global initiatives like SKO, skills training, and sales methodology roll out

• Deep sales enablement experience at a global level, strong process and program management competence, and be executive facing

• We are looking for someone who has the energy, enthusiasm and experience to create global consistency across all of our regions with regard to sales enablement

• 10+ years within SaaS (or similar) industry

• 8+ years in a sales enablement role (sales experience as part of this a plus)

• Program Management experience is a must

• Bachelor’s degree

• Prior track record of success within a sales organization

• Strong organizational skills with evidence of successfully running concurrent projects

• Passion for training and the learning environments that you create

Colorado Pay Range: $182,000 - 227,000+ comprising an annual salary & incentive compensation: You may also be eligible for equity and additional generous company benefits.

Freshworks offers multiple options for dental, medical, vision, disability and life insurances. Flexible PTO + paid time off, flexible spending, commuter benefits, work from home, and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.