At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose and passion, irrespective of their background, gender, race, sexual orientation, religion or ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, our communities and our business.

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering affordable, quick to implement, and designed software for the end-user. More than 50,000 companies -- from startups to public companies -- worldwide use Freshworks software-as-a-service to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM).

Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve customers, including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media.

Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Freshdesk (omnichannel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system).

Rapid growth? Check. Awesome team? Check. Broad responsibility? Check. A fantastic culture? Check. Ability to shape the role to suit your strengths? Check. 
 
Freshworks is looking for a Talent Acquisition Specialist to join our team in North America. The position is based in North America. This individual contributor role will be part of the Talent Acquisition team, to steer and expand our North American presence.
 
As a business, Freshworks is disrupting business software. Meanwhile, the HR function is focused on making Freshworks the most loved company by employees. We are about more than simply employee engagement. We are focused on creating “Moments of Wow” for our employees. 
 
Your Role and Responsibilities:

• Source candidates across North America supporting Sales, Presales and all functional pillars such as Customer Success, Channel Sales, Customer Onboarding and Support functions
• Own and drive end to end recruitment process from (sourcing, interviews, reference checks, negotiating compensation proposals and closing candidate offers)
• Ability to partner and influence stakeholders at all levels, including executives, to drive hiring goals and program outcomes.
• Build a pipeline of top candidates for different roles by using a variety of sourcing channels (inbound, outbound, agencies, etc.). The candidate has to have the ability to source through direct hires
• Ensure a high-touch experience for every candidate from first contact to final offer, flawless best in class onboarding and post onboarding check in
• Contribute to employer branding concepts and projects along with Marketing colleagues. Organize recruiting events
• Transformational mindset to drive our Talent Acquisition processes

• 3+ years of recruiting experience in a similar role, ideally with a focus on hiring sales people in an agency or startup setting. SaaS experience preferred
• Knowledge in talent sourcing and full recruitment life cycle
• Experience in using HR technology and applicant tracking systems
• Teammate and strong collaborator with a strong work ethic and ownership who enjoys working in a high-energy team environment and is passionate about other people
• Excellent communication skills
• Bachelor's or Master’s degree

Colorado Pay Range: $90,000-110,000+ comprising an annual salary & incentive compensation: You may also be eligible for equity and additional generous company benefits.

Summary of Freshworks Benefits:
Freshworks offers multiple options for dental, medical, vision, disability and life insurances. Flexible PTO + paid time off, flexible spending, commuter benefits, work from home, and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.

All your information will be kept confidential according to EEO guidelines

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.