Liverpool’s ultimate luxury retailer since 1991, Cricket offers a wide range of women’s, men’s and children’s fashion alongside bags, shoes and accessories.

To continue our growth and expansion we now require a truly exceptional, driven and proven Store Manager to join our team.

• Day to day running of the store, leading by example and not afraid to get involved
• Develop, coach and train a team of managers to drive sales across the store through the sales team
• Run the day to day operation of the store including budget, staff planning and payroll controlls
• Use current trend awareness to provide bespoke recommendations to each client
• Monitor correspondence and ensure prompt response to all enquiries
• Act at all times as an advocate of Cricket, ensuring company philosophy is at the heart of all interactions with clients and extends across business internally
• Achieve yearly targets and service KPIs
• Participate in brand training, events and special company promotions
• Confidently dealing with internal group divisions, like logistics, calling stock in, organising deliveries

Skills and knowledge:

• You should have a strong clientele background, with a solid database of personal contacts and clients
• Previous retail experience within the premium sector is preferred
• You will be an exceptional people manager, with strong leadership and motivational skills
• Excellent communication, planning and organisational skills
• Excellent analytical skills, the ability to interpret financial and sales data
• A high level of brand awareness and product knowledge
• An awareness of the local area

• Minimum 3 yrs experience across a luxury consumer sector, with an existing client book (as a plus)
• Minimum 3 years experience managing a team across a retail environment
• Proven previous experience working within a sales target driven environment
• Outstanding written and verbal communication skills (fluency in English both written and spoken) along with excellent customer service, negotiation and interpersonal skills.
• Strong work ethic and natural ability to think outside box and problem solve to strict deadlines
• An eye for detail and outstanding organisational skills are essential
• Interest in global fashion trends and the luxury market
• Proficient in MS office, including, Word, Excel, Outlook, CRM & Clienteling system

• Competitive basic salary
• Monthly Group Rewards and Recognition
• Long Service awards
• Join the Fearless1000 Incentive Scheme watch THIS video to find out more
• We offer a wide range of Development Courses with National Qualifications
• 28 Days Holiday
• Instore Uniform Discount
• Discounted Gym membership
• Group Wide 20% Discount across all Frasers Group brands