Ecommerce Delivery Manager
- Full-time
Company Description
At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.
IT at Frasers Group is delivered by the in-house team who are passionate about what they do and are not dependent on outsourced organisations to deliver the core systems. We present an ideal opportunity for someone who is passionate about technology and wants to deliver the absolute best that they can and keep innovation at the forefront. There is a wealth of opportunity for training as well as on the job learning. We have a £5,000 per head annual training budget within IT, as well as bonus schemes including our Frasers Champion where 8 peer nominated winners earn double their monthly salary for their outstanding performance
Job Description
This role is based 5 days a week at our Manchester HQ
You will be leading on a portfolio of delivery across our new eCommerce platform. Expect to be working with stakeholders across the Group from business and technology- to deliver on time and within budget, proactively identifying risks and mitigating actions, and escalating to the senior IT and Business stakeholders as appropriate
The ideal candidate will bring experience managing large scale technology projects. Showing passion for delivery and keeping innovation at the forefront
- Working with development, test and other IT and Business teams to agree and own projects/workstreams.
- Focusing on delivery excellence whilst adding-value of experience / analysis into delivery and definition of initiatives
- Seeking continuous improvement opportunities for ways of working/processes, tooling, reporting – all aspects of the delivery lifecycle
- Creating documentation including roadmaps, project plans, status reports and RAID logs, and roll these out for consistency in reporting and controls
- Establishing cadence and governance for all work-types
- Overseeing the daily tasks of delivery teams ensuring all are actively working toward established milestones and deadlines
- Driving delivery pace with support from PMO
- Driving determination and deliverability of work schedule and scope
- Driving capacity planning and tracking for delivery teams in your portfolio to provide view on available capacity and ability to schedule work in the team
Qualifications
- Demonstrable experience in Delivery and understanding of delivery lifecycle processes, controls, strategies, and methods
- Personal accountability regarding decision-making and supervising teams
- Experience working in a high-level collaborative environment and promoting a teamwork mentality
- Managerial experience applying analytical thinking and problem-solving skills
- Significant senior stakeholder management experience in a challenging fast paced environment.
- Able to drive individuals and teams in achieving high performance and quality.
- Able to lead, motivate, challenge and reward project delivery teams
- Professional Project Management Certification from accredited institution (desirable)
- Experience working in eCommerce/Retail industry (desirable)
Additional Information
An opportunity like this at Frasers is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:
- Think without limits - Think fast, fearlessly, and take the team with you.
- Own it and back yourself - Own the basics, own your role and own the results.
- Be relevant - Relevant to our people, our partners and the planet.
Check out our Behind the F series below for an insight into our world:
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