Membership Marketing Executive

  • Full-time

Company Description

At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.

Job Description

  • Collaborate with the Membership Marketing Manager to execute membership rewards and activations, ensuring seamless delivery of value to our members.
  • Take ownership of key consumer segments to develop and plan personalized membership journeys, enhancing the overall member experience.
  • Work closely with the brand, design, and CRM teams to generate membership-specific content across digital and offline channels, effectively communicating the benefits of our membership program.
  • Collaborate with our brand marketing team to plan and execute rewards events and experiences for Members.
  • Assist in analysing the performance of membership campaigns and initiatives, providing valuable insights to optimize future marketing strategies.
  • Support the Membership Marketing Manager in coordinating with cross-functional teams to align membership efforts with broader marketing objectives.
  • Utilize marketing automation tools and Customer Data Platforms to implement targeted and data-driven membership marketing activities.
  • Act as a brand ambassador for our membership program, passionately promoting its benefits and value to customers.

Qualifications

  • Proven experience in marketing or a related field, with exposure to loyalty or membership programs preferred.
  • Detail-oriented with strong organizational skills to execute complex membership marketing campaigns effectively.
  • Collaborative mindset, capable of working with various teams to deliver exceptional membership experiences.
  • Familiarity with marketing automation tools and CRM systems is a plus.
  • Excellent communication and interpersonal skills to effectively collaborate with internal and external stakeholders.
  • Passionate about creating engaging and valuable experiences for customers through membership initiatives.

Additional Information

Want to know see more of the great things our brand does please visit our LinkedIn page here.

An opportunity like this at Frasers Group is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:

  • Think without limits - Think fast, think fearlessly and take the team with you
  • Own it and back yourself - own the basics, own your role and own the results
  • Be relevant - Relevant to our people, our partners and the planet

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