Join the UAE’s largest bank and one of the world’s largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation. We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your career. Be ready to make your mark a top company, in an exciting & dynamic industry. 

JOB PURPOSE:

Manager – Vendor Performance Management is responsible for execution the Vendor performance management framework in line with specific sourcing category strategy.

Analyse performance data, contractual adherence, drive remediation. Ensure governance forum are held and scorecard creation is done.

KEY ACCOUNTABILITIES:

1. Support in executing the SVM Vendor Performance management Framework (Process & Tools) based on identified KPIs for SVM categories to improve quality, efficiencies and identify value leakage
2. Demonstrate understanding of the end to end sourcing lifecycle including contract drafting, Negotiation and supplier performance management including third party stakeholder management.
3. Ensure that SVM sourcing, business team and Vendor are aware of the implication of vendor performance management process and associate obligations.
4. Support senior management team to create & publish scorecard.
5. Monitor the upcoming the renewal agreements
6. Identify and streamline the performance reports for the vendors under the scope of VPM
7. Drive Vendor Performance Management process adherence with business team and vendor

1. Coordinate with business and Vendor to conduct governance forum
2. Supplier Segmentation: Execute Supplier segmentation framework in coordination with the sourcing team
3. Track and analyse performance reports for the vendors involved in the assigned portfolio in accordance with VPM policies and procedures.
4. Support in driving & tracking remediation and process improvements.

• English, Arabic desirable
• 5 years plus demonstrable experience in contracting, supplier relationship and supplier performance management activity in a multi-vendor, complex global contract landscape.
• Ability to conduct contract analysis including legal terms review
• Ability to evaluate commercial risk; measure KPIs, metrics and report the performance maturity
• Ability to align with business strategy and engage with management and vendor to execute the VPM framework.
• Can operate in a multi matrix, performance driven structure, able to lead cross-functional projects
• Hands on Management style for projects and management of third parties, able to get involved as needed to offer support in group BU operations.
• Strong change agent, with the ability to make things happen, gain traction quickly and motivated by successful delivery
• Excellent Communicator (verbal and written) and strong negotiator who can effectively manage relationships that are widely dispersed both functionally and geographically.