First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We’re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local
expertise. At FAB, you’ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting
different viewpoints, we grow stronger together.

KEY TASKS & ACTIVITIES:

• Collaborate with business heads to drive Strategy and Business Development initiatives and assess impact on operational readiness and customer experience
• Play a key role in setting up and tracking balanced scorecards for coverage and product teams, lead business management initiatives by collaborating with various internal stakeholders such as Credit, Compliance, Operations, IT, CX, Risk etc.
• Leverage data analytics to identify potential opportunity to improve overall business performance (revenue and/or cost)
• Lead simplification of CX E2E journeys to create transformational experiences through digital assets
• Drive CCIB-wide communication for relevant initiatives (as required)
• Develop effective relationships including spearheading Change Management within CCIB

Behavioral Skills:

• Self-starter – the incumbent must be able to lead workshops and help formulate requirements, options and solutions with an ability to get things done through others; able to identify proactive, innovative solutions to meet the changing needs of the business.
• Strong analytical and problem-solving mindset
• Customer Focus – understand customer perspective when developing requirements and ensuring fit for purpose customer friendly solution are designed
• Strong communication skills are required to draw out requirements and to challenge where appropriate and to establish bond with key stakeholders
• A high degree of self-assurance/initiative and business sense is required to perform responsibilities independently or collaboratively in a team environment as required

Frameworks, Boundaries & Decision-Making Authority:

• Functions within the framework and boundaries of Group policies as well as overall organisational and governance frameworks.
• Authorised to take decisions as per the approved authorisation matrix.

Minimum Qualification

• Experience of banking industry with deep understanding on the Corporate and Commercial Banking
• Must have Masters or Bachelor’s Degree in Information Technology or relevant discipline

Minimum Experience

• 12+ years of experience in Financial Services, Strategy function, Business management and/or Technology
• Execution with strong written and verbal communication skills with a talent for precise articulations of customer problems
• Must have 8+ years of experience in the banking domain
• Hands on experience in executing transformation objectives with ability to structure, manage complex business challenges to advance business and digital strategies
• Strong User engagement and communication skills /Ability to contribute to and implement organisational strategy
• Capacity to work with people at all levels in an organisation and with people from many cultural backgrounds.
• Able to manage effectively a number of competing priorities
• A strategic thinker with the ability to lead by example demonstrating an ability to deliver set tasks, objectives and strategic priorities
• Project Management Professional
• Proficient in MS Office with advanced excel skills
• Data Science & Business Analytics, Financial Analysis & Reports