Key Accountabilities :

• Leads one or more services within the domain & manages end 2 end service roadmap & implementation supported by Supporting roles

• Acts as a Servant leader & Creates autonomous Team

• Owns & Manages ETE Technology Service roadmap and Execution

• Leads and drives Agile & DevOps ways of working

• Ensures consistencies across requirements for the Services managed

• Represent Technology in Leadership Forums

• Define vision & value proposition along with Business

• Builds trust & relationship with Business

• Service Strategy Input, shaping & maintaining the service catalogue.

• Oversight on Demand Management & Release Milestones

• Financial, Compliance and Risk Management complied

• Setting the right KPIs and OKRs for Service Teams and tracking progress

• Managing and coordinating cross-services deliveries

• Shaping the right Agile Culture, Mindset and Maturity

• Jointly defines the Technology strategic roadmap which lead to Service Teams backlog

• Works closely with the Product Owners and stakeholders to deliver the target business  value

• Empowers, supports and guides the Service Teams to work effectively

• Is aware of initiatives in other Domains and ensure alignment / overlap

• Provides guidance and extensive support for Service Delivery activation and gradual Agile transformation

• Accountable for delivery of feature / release for the Service within scope and timeline

• Supports Service Delivery Managers and Scrum Masters in delivery of Feature

• Should be aware of project risks / issues and responsible to support the team in avoiding any impact on the program delivery

• Ensures the engineering team has recovery plan / back-up plan for mitigating any risk/ issues

• Ensure risks / technology vulnerabilities identified during program execution are managed as per IT risk management process and work closely with the team for fixing / mitigating the risk by including in backlog

Right Match Candidate.