Research Associate, Content Quality
- Full-time
Company Description
At Expert Institute, we’re building the smarter future of legal technology. Through our cloud-based expert service platform, Expert iQ, we empower attorneys with the expertise they need to win. Expert Institute is a high-growth, subscription-based business backed by a blue chip private equity firm.
We’re proud to call some of the nation’s most prominent law firms as clients. Together with our network of over 3 million subject-matter experts, we’ve had a hand in securing over $20 billion in recovered value while working across recent civil rights, Big Tech, and major league sports-related litigation.
We’re making this all happen through a SaaS-enabled model: our team is the fuel helping the expert engine run. We’re a team of researchers, medical doctors, client advocates, business development leaders, and technologists. As we roll out new Expert iQ features, expand our client base, and onboard new experts, we’re always looking for growth-minded individuals to join the team.
Job Description
We are seeking a Research Associate to join our Content team to work on expert professional and risk & credibility data. We are looking for a detail-oriented professional with experience reviewing, analyzing, and maintaining high-quality data by utilizing multiple research sources, internal content management tools, and automation-assisted workflows to compile expert profiles.
Our Research Associate is primarily responsible for curating expert professional and risk & credibility content to be presented to attorney-clients in a profile format. The candidate will ensure the quality and accuracy of content before it is delivered to attorney clients, and analyze and interpret expert-related information. You will be working in various professional databases and platforms such as MedPro, Scopus, NIH RePORTER, and Data Central, our content collection and curation tool. This position will collaborate with domestic and international research teams to create expert profiles and improve data accuracy and automation initiatives.
Our Research Associate will:
Analyze, interpret, and validate critical content and data points relating to the world’s top subject matter experts
Evaluate information from multiple sources, including professional licensure, publications, speaking engagements, media presence, industry affiliations, work experience, areas of specialization, and much more
Train and support research team members on quality standards, best practices, and efficient data collection methods
Communicate and collaborate effectively with domestic and international research teams to resolve data discrepancies and improve workflows
Prioritize multiple assignments while maintaining accuracy and meeting project deadlines
Contribute to the continuous improvement of content quality, research processes, and internal documentation
Qualifications
Bachelor’s degree required
Strong written and verbal communication skills
Ability to work autonomously and in a team, and KPI driven setting
Comfortable working in a fast-paced, dynamic environment
Detail-oriented with excellent analytical, critical thinking, problem-solving, and decision-making skills
Ability to meet deadlines while managing multiple priorities
Professional experience involving overseeing the accuracy and quality of product deliverables a plus but not required
Additional Information
All your information will be kept confidential according to EEO guidelines.
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