Credentialing Investigation Analyst
- Full-time
- Employee Status: Regular
- Role Type: Hybrid
- Department: Customer Service
- Schedule: Full Time
Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
Job Description
You will make recommendations for approval of potential clients and ongoing audit on existing clients.
You will investigate potential subscribers to eliminate the possibility of fraudulent use along with ensuring compliance to the Fair Credit Reporting Act and Gramm –Leach –Bliley Act rules and regulations.
You will obtain supporting documentation to account for due diligence, compliance, legal use, permissible purpose, financial stability and other issues relevant to the applicant or Experian. Also, educate potential and new external clients on permissible purpose, appropriate use and rules regarding the privilege of accessing credit reports and reporting credit information. Update Salesforce and Mainframe accounts while accessing appropriate business reports for review.
You will also be responsible for any special projects or tasks that get assigned along with process improvements. Additionally, will provide set up assistance to customers.
Qualifications
- Bachelor's Degree (High-school Diploma)
- Excel (can maintain complex spreadsheets) is a must
- English fluency is a must:
- At least 1 year of fraud and or investigations experience
- Fraud investigations experience
- Web query experience
Additional Information
Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose-driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
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