Experian is the world's leading global information services company. During life's big moments – from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers – we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and excel, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.

As the world's leading repository of consumer credit data, Experian is transforming data into solutions that facilitate transactions, ensure financial safety and improve the financial lives of millions of consumers around the world. We have been named by Forbes magazine as one of the "World's Most Innovative Companies" and ranked on Fortune's Best Companies to work for.

Reporting to the Audit and Risk Senior Manager, the IT Risk & Compliance Expert will help mature the Risk Management and general compliance functions within Experian Information Technology Services (EITS).

You will support three main components:

• Partnering with EITS Management to implement and embed Risk / Issue Management tools, practices, reports and methodologies, helping ensure they are maintained.
• Support, advise and provide challenge to EITS to influence behavior and guide cultural change to help ensure risk is a necessary component of 1st line decision-making.
• Ensure EITS meets its obligations and responsibilities in aligning to all policy, certification and regulatory requirements.

The role's function is to promote a culture of risk and compliance awareness within the regional EITS organizations through the establishment of a virtual team.

Responsibilities 

• You will perform evaluation of EITS technology and security risks;
• Maintain, populates and reviews risk and issue management tools;
• Engage with management to ensure technology risks and issues are dealt with accuracy;
• Monitor risk treatment plans to ensure delivery within agreed deadlines and to required quality;
• Perform policy compliance reviews;
• Raise and manage all regional policy deviations and exceptions;
• Host regional risk reviews and workshops providing expertise;
• Maintain process management and documentation management standards;
• Support internal, external and certification audits such as ISO27001 and client audits;
• Identify compliance learning and training needs for EITS, provide training, consultation and support in issue resolution to internal personnel;
• Be the liaison and contact for new risk issues, including process assistance, tools, tracking status and status of issues advancing to closure;
• Escalates and facilitates necessary discussions to explore risk acceptance, waivers or policy deviations ensuring traction of issues;
• Conduct deep dives on risk, compliance, and security-related processes and systems implementing automation where possible while challenging the status quo;
• Provide statistical information to multiple levels of management through the use of dashboards;
• Develop control processes working with partners on writing and documenting processes and controls;
• Create and reports on metrics and KPIs to executive management for policy compliance status;
• Periodic evaluation of EITS Risk and Control Self-Assessment (RCSA);
• Prepare summaries and analysis for monthly risk related meetings for executive management and actions follow up tasks within time sensitive windows;
• Focus on improvement of processes across all tasks collaborating with teams across the organization.

• University bachelor's degree in Computer Science or related field
• Technical professional certifications CRISC, CISM, CISA, or CISSP are beneficial
• 3 years' experience working in an IT governance role;
• Advanced written and verbal English level with experience communicating with employees at all levels;
• Experience of cross-regional work for a regulated multinational company, regional regulation awareness and management;
• Proficiency with Microsoft Excel, Tableau or similar tools.
• Analysis and research skills to identify anomalies in data and experience communicating results to senior management in a time sensitive environment;
• Use ability as a skilled specialist observing company policies and procedures to complete complex tasks in creative ways;
• Guide partners and employees to ensure compliance with policies;
• Job stability, including maintaining long-term work relationships with former employers.

This is a permanent home-based role in Costa Rica. No relocation available.

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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