Experian is a global company in data services, helping organizations and consumers manage risk and make informed decisions. We empower individuals and businesses at important life moments, from purchasing a home to expanding customer bases. With over 125 years of experience, we specialize in data gathering, analysis, and fraud prevention. Our 21,700 employees across 30 countries are dedicated to innovation and creating opportunities for a better tomorrow. Recently ranked the fifth-best company to work for in Costa Rica, we prioritize inclusive culture, employee well-being, and career development. Join us at www.experian.com/careers to be part of our team.

Job description

• Develop SQL queries to aggregate our data for quantitative and qualitative analysis to support Experian Consumer Services (ECS) products and services • Implement solutions to achieve in business service areas as a subject matter expert (SME).
• Support ad-hoc risk policy analysis and provide suggestions for strategy optimization • Act as a data steward to monitor and improve overall data quality continuously review and validate data for accuracy
• Build and present Tableau dashboards showing business insights to audiences.
• Build Alteryx workflows to extract, translate, and load data for analysis and support automation driven processes.
• Collaborate with teams to support ad hoc research, impact analysis, and validate issue remediations.
• Work with team members, senior team members, and external vendors to build relationship and maintain relationships.
• Work with Policy, Operations, and other functional partners to increase business strategies Required Qualifications: • Bachelor's degree in Computer Science, Math, Engineering, Data Science, Finance, or equivalent work experience in related field & advanced degree a plus.
• 2+ years working in call center operations or risk reduction analyst role • Experience profiling data, including data discovery, cleansing, and analysis.
• Working knowledge of Tableau or other data visualization tools.
• Hands on experience writing SQL queries.
• Documentation • Working knowledge of fraud prevention industry tools
• Working knowledge of industry risking tools and risk patterns.
• Provide deliverables within expected timeframe • Previous e-commerce fraud prevention, investigation or retail fraud prevention experience

Qualifications

• Working knowledge of industry risking tools and risk patterns.
• 2+ years working in call center operations or risk reduction analyst role.
• Documentation and organizational skills.
• Previous e-commerce fraud prevention, investigation or retail fraud prevention experience.

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

• This is a fully remote job opportunity. #LI-Remote
• Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.