Air and Ocean Import Agent
- Full-time
Company Description
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
- 18,000 trained professionals
- 250+ locations worldwide
- Globally unified system
Job Description
Ensure the proper and timely movement of freight and information, while providing an exceptional customer service within the Air and Ocean Import department.
- Ensure smooth and timely freight process flow.
- Ensure accurate and timely data entry into our operating system.
- Track and trace Air & Ocean Import files as required. This can be either internally via exp.o or externally via airline websites or by telephone to airline offices.
- Ensure timely delivery of freight to customers for Import shipments.
- Ensure documents are timely sent to customer or broker for customs purposes.
- Ensure accurate and timely client and vendors billing.
- Interact with our customers in arranging their international shipments, meeting customer service standards.
- Meets company standards of 52 hours training per year per employee.
Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
Qualifications
- 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
- Preferably to A Level standard. Minimum GCSE Maths and English.
Additional Information
- 23 Days holiday
- Private Medical Insurance
- Dental and Optical cover
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- EAP
Successful Candidate must be eligible to work within the UK