“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

With over 18,000 trained professionals across 350+ locations worldwide, we deliver logistics solutions that are built on professionalism, integrity, and a culture of innovation.  Join us and become part of a Fortune 500 company with globally unified systems and a strong commitment to excellence.

As an Order Management Operations Agent, you’ll be the backbone of smooth freight movement and exceptional customer service. Your mission: ensure accuracy, efficiency, and compliance while building strong relationships with partners and clients.

• Manage end-to-end order and freight processes with precision and speed.
• Ensure accurate data entry and timely updates in operating systems.
• Track and monitor shipments to guarantee customer satisfaction.
• Coordinate with carriers, vendors, and internal teams for seamless operations.
• Handle intercompany invoicing and payment processes.
• Maintain compliance with company policies, industry regulations, and global standards.
• Identify process improvements and support continuous optimization.
• Communicate effectively with internal and external stakeholders.
• Escalate issues promptly and resolve them with professionalism.

• Strong understanding of transportation processes; hazardous materials knowledge is a plus.
• Proficiency in MS Excel and Word.
• Excellent communication and problem-solving skills.
• Ability to manage time and prioritize tasks in a fast-paced environment.
• Positive attitude and commitment to delivering outstanding results.

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program