Customs Brokerage Supervisor (EU Brokerage)

  • Full-time

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 18,000 trained professionals
  • 250+ locations worldwide
  • Globally unified system

Job Description

People:

  • Identify with manager, develop and mentor your No. 2
  •  Allocate workloads within team to ensure smooth operations during peak activity or staff absence
  • Support the manager where needed
  • Contribute to the effective weekly department meetings with team.

Operations:

  • Monitor compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies/requirements.
  • Understand department process flow, constantly looking for areas of improved efficiency.
  • Ensure all customers standard operating procedures are followed as per the DLSOP.
  • Ensure the system reports including but not limited to the below list are utilized at the level of frequency mentioned in order to effectively supervise operations:
  • ECS report (weekly)
  • Customs import stat1 (daily)
  • Support the manager in the following areas:
  • Ensure all Customs Authorizations are valid – Transit guarantees, customer IPR/OPR/Warehousing authorizations
  • Monitor undischarged Transit forms
  • Monitor duty deferment usage and levels
  • Monitor license/visa applications
  • Ensure all documentation present for archiving purposes
  • Meet with local customs to discuss performance, delays, red-channels, customs developments and plans (to adapt country per country)

Finance:

  • Follow up the customs guarantee for various operations
  • Follow up refunds with customs authorities
  •  Follow AR report – review, delegate, chase
  •  Ensure every account has a credit limit and check for credit extension when needed
  • Department P&L – review, identify, plan

 

 

Qualifications

  • Expeditors company policies and procedures knowledge
  • A good understanding of Expeditors’ products, services and systems
  • Strong market and competition knowledge
  • Good knowledge of customs brokerage process and system essential
  • Good knowledge of customs legislation, especially with regards to classification, valuation and origin
  • Understanding of ocean, transcon and air documentation process
  • Knowledge of air, road and ocean transport
  • Good knowledge of incoterms
  • Hazardous Materials certification (preferred)
  • Well rounded knowledge of the customs tariff and customs system
  • Working knowledge and experience of the customs regulations

Additional Information

  • 23 Days holiday
  • Private Medical Insurance
  • Dental and Optical cover
  • Employee Stock Purchase Plan 
  • Training and Personnel Development Program
  • EAP

Successful Candidate must be eligible to work within the UK

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