Accounts Receivable Agent

  • Full-time

Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Performing Daily Accounts Receivable activities mainly update AR system, contact Customers for outstanding Invoices, prepare AR meetings and process credit extensions.

KEY RESPONSIBILITIES:

  • Weekly contact with each customer on overdue invoices (+ 14 Days)
  • Update A/R Log with detailed collection notes listing actions on each invoice and timely follow-up
  • Proactively identify and help resolve problem accounts
  • Build key relationships with clients and internal staff to more effectively resolve issues and collect payment on invoices quickly
  • Process credit extensions
  • Review/Monitor Approved Credit Limit
  • Weekly reporting on slow-paying clients and aged invoices
  • Weekly updates in AR Meeting AMS & RTM with Management
  • Weekly 1 on 1 meeting with Operational departments
  • Support Accounting Department with miscellaneous projects and assignments
  • Review F2F reserve reports and contact collection offices
  • Daily check on OCL request
  • ARC Reconciliation – Month End
  • A/R Analytical Month End
  • Trade A/R +120 Month End
  • Internal Meetings with Account Management
  • Deposit Applicaton 

Qualifications

At least 3 years of experience in Collection

Knowledge:

  • Expeditors training and company policies
  • Expeditors systems and procedures
  • Complemento de Pago

Skills:

  • Must have solid intermediate level Excel skills
  • Good data entry and computer skills
  • Ability to multi-task and effectively prioritize a demanding workload
  • Telephone Skills
  • Effective interpersonal and written and verbal communication skills English 
  • Good Customer Service
  • Customer Portals

Behaviours:

  • Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary

Additional Information

  • Vacations
  • IMSS
  • Health Insurance 
  • Live Insurance
  • Training Program
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