Transcon Agent

  • Full-time

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 15,000 trained professionals
  • 250+ locations worldwide
  • Fortune 500
  • Globally unified systems

Job Description

Major Duties and Responsibilities

  • Ensure smooth and timely freight process flow
  • Ensure accurate and timely data entry into our operational system
  • Track and Trace Transcon files and reporting
  • Ensure accurate and timely client and vendor billing
  • Ensure delivery of freight and timely clearance when applicable
  • Interact with customers in arranging their shipments to meet customers service standards
  • Contribute and maintain good relationships with suppliers
  • Meet compliance at all times
  • Network communications, timely responses to emails and requests
  • Meet KPI standards in accordance with Company policy
  • Understand customers procedures and maintain updated internal DLSOPs

Qualifications

  • Bachelor's Degree or 1-year related experience 
  • Domestic Transportation industry knowledge
  • Understanding of ocean documentation process a plus
  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
  • Pro-active, strong organizational skills
  • Good computer skills (Excel, Word)
  • Hazardous Materials certification (preferred)
  • Fluent in English: written and verbal communication
  • Ability to type: 45 wpm

Additional Information

Expeditors offers excellent benefits:

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical
  • Life Insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Growth opportunities within the company
  • Employee Referral Program Bonus

Shifts available: 

Monday - Friday (08:00am - 5:00pm) 

Reporting Structure: Transcon Supervisor, Transcon Manager

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