Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington, USA. At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of 331 locations in 109 countries on six continents.

As a service-based company, we don’t own the aircraft, ships, or trucks we use every day. This means we can be highly flexible in our approach to supply chain management, and very effective at finding the best route and pricing options.

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

Scope of Position

Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Air Export Department.

Hours for this position are: 9:00am - 6:00pm M-F

This position is to be held at our IND facility in Plainfield, IN. 

Major Duties and Responsibilities

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operational system
• Track and Trace Air Export files and reporting
• Use Workflows on daily basis
• Ensure arrival notices are communicated to overseas and customers
• Ensure accurate and timely client and Service Providers billing
• Interact with our customers in arranging their international shipments, meeting customer service standards
• Contribute to maintaining good relationships with suppliers (Airline carriers, trucking companies and others involved)
• Meet compliance at all times with internal and external regulations in accordance with government regulations
• Understand department process flow, looking for best practices to improve operational efficiency and productivity
• Ensure all customers standard operating procedures are in place and updated
• Meet KPI standards in accordance with the Company’s procedure
• Overseas communications, timely responses to emails and requests (internal and external)

• Hours at 9:00am - 6:00pm (M-F) 
• Position is in the office in Plainfield, IN 
• Positive Attitude
• Effective interpersonal skills - including the ability to listen, comprehend and to communicate clearly and concisely both verbally and in writing.
• Strong organizational and prioritization skills are critical. 
• Must have the ability to work independently and in a team environment.
• Proficient computer skills - Outlook, Excel, Word, PowerPoint
• Proven background for excellent attendance.
• College Degree Preferred

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time


• Health Plan: Medical, Prescription Drug, Dental and Vision


• Life and Long Term Disability Insurance


• 401(k) Retirement Savings Plan (US only)


• Employee Stock Purchase Plan


• Training and Personnel Development Program

Salary: Negotiable

Relocation expenses/support is not offered for this position.

All your information will be kept confidential according to EEO guidelines.