Customs Brokerage Agent
- Full-time
Company Description
As a Fortune 500 company, Expeditors employs more than 15,000 trained professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions. Expeditors is headquartered in Seattle, Washington.
www.expeditors.com
Job Description
Ensure the proper and timely movement and clearance of freight, while providing an exceptional customer service within the Customs Brokerage department.
Major Responsibilities:
- Deliver Exceptional customer service
- Ensure accurate and timely data entry into our operating system
- Receive shipment notifications
- Verify all charges due
- Surrender docs and payment to obtain freight release
- Review documents and prioritize
- Create entry summary
- Submit docs to customs
- Dispatch freight
- Confirm delivery
- Ensure customer profiles are updated and current for assigned accounts
- Support operations where needed
- Meets company standards of 52 hours training per year
Qualifications
- Excellent verbal and written communication
- Experience with word processing, spreadsheets, Windows, Outlook and various PC based software
- Willingness to learn and develop the industry skills
- Sense of urgency
- Attention to detail
- Adhere to the company's 10 cultural attributes: Appearance, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor and Visionary
Additional Information
Expeditors offers excellent benefits
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical, Prescription Drug, Dental and Vision
- Life and Long Term Disability Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Purchase Plan
- Training and Personnel Development Program
All your information will be kept confidential according to EEO guidelines.