Solutions Analyst
- Full-time
Company Description
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
- 15,000 trained professionals
- 250+ locations worldwide
- Fortune 500
- Globally unified systems
Job Description
Responsible for developing reports and dashboards using BI tools for internal and external customers to show business value while performing ORM and QBR
- Embeds data analytics into business processes for internal and external customers and to support in their decision making process
- Offer lean solution in terms of developing automation tools to help operations team monitor and improve their KPIs as well as simplifying their business processes
-Responsible for successful development, implementation and support of systems / applications according to the scope of work agreed. In addition to that, ensure project timelines are met and status is communicated regularly to all stakeholders until completion of the project
-Create technical documentation and provide basic training to internal and external customers on the solutions developed / implemented
- Ensure Regional / Global projects are properly managed, supported and communicated with the team and all stakeholders
-Analyzing business data, such as sales revenue, profits, volume, shipment count, lost accounts by services / business units and present to senior management team on a monthly basis
- Coach and train junior team members to enhance their technical skills
* Desired Skills and Abilities:
- Architects and designs business solutions
- Superior customer service skills
- Aptitude to learn
- Organized and disciplined
- Good team player
- Proactive and able to work with minimum supervision and follow-up
- Ability to research and resolve system / process issues
- Strong analytical skills.
- Good communication and interpersonal skills at different levels including Regional Management team, Corporate / Regional IS teams, Sales, Account Managers, Operations and Department Managers at various business units
-Understanding of logistics operations (preferred but not mandatory)
Qualifications
- Master’s / Bachelor’s degree in Computer Science, Technology or any major in Engineering
- Minimum 5 years of experience in application development and data analysis
- Proficient on Java, JavaScript, AutoIT, Python, HTML5, Spring, HTML, CSS, PHP
- Possesses good knowledge in application / tool development using any or all of the following environments: VBA (Visual Basic for Applications), IntelliJ / Eclipse / Visual Studio
- Strong working knowledge on business intelligence tools (Inetsoft, Tableau, MS PowerBI, etc.)
- Expert in SQL (Structured Query Language) for working with databases (DB2, SQL Server, MySQL, PostgreSQL)
- Expert in Visio, PowerPoint and Advanced Excel functionalities
- Familiarity with Web Scraping techniques, Robotics Process Automation tools, API and EDI interfaces
* Reporting Structure:
This position reports to:
Regional IS Manager
Additional Information
The Opening is in Chennai Branch.