Solutions Analyst

  • Chennai, Chennai, India
  • Full-time

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 15,000 trained professionals
  • 250+ locations worldwide
  • Fortune 500
  • Globally unified systems

Job Description

Responsible for developing reports and dashboards using BI tools for internal and external customers to show business value while performing ORM and QBR

-  Embeds data analytics into business processes for internal and external customers and to support in their decision making process

- Offer lean solution in terms of developing automation tools to help operations team monitor and improve their KPIs as well as simplifying their business processes

 -Responsible for successful development, implementation and support of systems / applications according to the scope of work agreed. In addition to that, ensure project timelines are met and status is communicated regularly to all stakeholders until completion of the project

 -Create technical documentation and provide basic training to internal and external customers on the solutions developed / implemented

- Ensure Regional / Global projects are properly managed, supported and communicated with the team and all stakeholders

 -Analyzing business data, such as sales revenue, profits, volume, shipment count, lost accounts by services / business units and present to senior management team on a monthly basis

- Coach and train junior team members to enhance their technical skills

* Desired Skills and Abilities:

- Architects and designs business solutions

-  Superior customer service skills

 - Aptitude to learn

 - Organized and disciplined

 - Good team player

 - Proactive and able to work with minimum supervision and follow-up

 - Ability to research and resolve system / process issues

 - Strong analytical skills.

- Good communication and interpersonal skills at different levels including Regional Management team, Corporate / Regional IS teams, Sales, Account Managers, Operations and Department Managers at various business units

 -Understanding of logistics operations (preferred but not mandatory)

Qualifications

- Master’s / Bachelor’s degree in Computer Science, Technology or any major in Engineering

- Minimum 5 years of experience in application development and data analysis

-  Proficient on Java, JavaScript, AutoIT, Python, HTML5, Spring, HTML, CSS, PHP

 - Possesses good knowledge in application / tool development using any or all of the following environments: VBA (Visual Basic for Applications), IntelliJ / Eclipse / Visual Studio

-  Strong working knowledge on business intelligence tools (Inetsoft, Tableau, MS PowerBI, etc.)

-  Expert in SQL (Structured Query Language) for working with databases (DB2, SQL Server, MySQL, PostgreSQL)

 - Expert in Visio, PowerPoint and Advanced Excel functionalities

 - Familiarity with Web Scraping techniques, Robotics Process Automation tools, API and EDI interfaces

* Reporting Structure:

This position reports to:

Regional IS Manager

Additional Information

The Opening is in Chennai Branch.

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