Distribution Operations Manager

  • Full-time

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 15,000 trained professionals
  • 250+ locations worldwide
  • Fortune 500
  • Globally unified systems

 

Job Description

Labor Management: Oversees the planning of staffing levels of distribution office personnel and warehouse personnel. Supervisory / management responsibilities for distribution office and warehouse personnel. Periodically evaluate employees and complete performance evaluations for employees. Interviews & participates in hiring of distribution/warehouse personnel

 

Operations: Reviews records/reports for accuracy of information and compliance with established procedures. Reviews records/reports to determine reasons for discrepancies between inventory and stock control records and recommends remedial actions to resolve discrepancies. Determines budget and accounting for department. Determines work procedures, prepares work schedules, and expedites workflow. Issues written and oral instructions. Participate in Distribution services rate quoting process Pro-actively checking and monitoring financial reports and always looking for productivity gains in processes. Need to have the right communication and management skills to deal with 3PL personnel.

 

Floor: Works with receiving, put away, picking, shipping and inventory control.

 

Quality: Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures

 

Customer Service: Continually maintain a professional and courteous relationship with all customers. Focus on customer service, sales and retention. Conduct Quality Management Reviews (QMRs) and retention calls with customers and vendors. Need to have the ability to prepare presentations for customers.

Qualifications

A. Education (preferred level)   college degree   .

B. Experience (minimum level of direct experience in a similar position) 4    years.

 

C. Knowledge/ Skills: Requires good supervisory and communication skills. Familiarity with personal computers and material handling equipment is essential. Strong decision-making and coaching skills. Able to drive results.

 

Personal Attributes required for this position:

  • Excellent Problem Solving skills

  • Ability to work in a "Team" environment

  • High tolerance for Stress

  • Strong Planning, Prioritizing and Organizational skills

  • PC, MS OS, MS Office Software - strong MS Excel skills required

  • Familiarity with EI’s systems, operations, and data flow

  • Customer Service skills to deal with branch personnel and external customers

  • Ability to work effectively across all levels of development, support and peers

  • Research skills

  • Strong written and verbal communication skills

  • Organizational skills to handle multiple tasks to completion simultaneously.

  • Physical and System Inventory Controls experience

  • Distribution Experience

Additional Information

All your information will be kept confidential according to EEO guidelines.

Special Requirements: Must have excellent work habits. Must pass a background check, if applicable in state, region or geography. Bi-lingual ability a plus.

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