Expeditors International, with a worldwide presence of over 13.000 logistics specialists in more than 250 offices continue to expand. Our core services: Supply Chain Solutions, Transportation, Customs & Compliance, Distribution, Order and Risk Management. Our working conditions?

Streamlined structures, fast decision making processes, attractive and innovative workplaces, own training centers and great team spirit. We are looking for a Customer Retention manager to join our team in Bucharest  (BUH) office.

• Build a District Retention Program that includes coverage for all existing customers in our District

• Assist Product managers in developing product level retention programs

• Facilitate monthly branch retention meetings

• Build and protect consistency in our branch and service offerings

• Measure and analyze customer revenue trends and proactively communicate these

• Ensure minimum call counts and reviews are completed per district goals

• Ensure incremental improvements are made on building stronger customer relationships

• Grow revenue across multiple product and geographies

• High school degree or equivalent business qualifications

• Minimum four years Expeditors / industry experience

• Ability to create/write and articulate client business plans and presentations

• Management skills to organize and coach a team

• Team player

• Demonstrated customer service skills and proven interpersonal skills.

• Knowledge of required Expeditors operating systems as well as MS Excel, Visio, Blueprint.

• Inquisitive and exploratory mind-set.

• Fluent in English and Romanian

All your information will be kept confidential according to EEO guidelines.