Specialist, Payment Solutions & Analytics
- Full-time
Company Description
We believe the power of risk-driven investing can help anyone achieve a better life. And we’re here to make this potential a reality for an emerging global generation.
We provide individuals in the world’s fast-developing economies with guidance, tools, and easy market access so they can trade and invest with confidence. We aim to make our clients their own wealth manager: empowered to create investment strategies and make investment decisions effortlessly, in their own time, on their own terms, in their own way.
Our story goes back to the first days of online Forex trading - a pioneer of the Metatrader platform, Alpari, expanded rapidly in the world’s emerging markets and was joined in 2011 by our sister brand, FXTM. Now, we are adding further brands to our portfolio. Together, both brands have built a leading global presence in online trading serving over two million clients in 150 countries from regulated centres across four continents.
Exinity is an energetic and diverse company with offices across Europe, Asia and Africa, and we’re always looking for talented individuals to join us. ‘Freedom to Succeed’ is not just a promise we make to our clients and partners, but to our people too. We’ll help you develop a range of skills, take on early responsibility, and enjoy a rewarding and fulfilling career with a fast-growing, dynamic company.
Job Description
We're looking for a hands-on, analytical professional to help us manage and improve our global payment processing operations. In this role, you'll work closely with our Payment Service Providers (PSPs), lead the sourcing, implementation and optimization of payment solutions, and dive into performance data to find new ways to boost efficiency and reduce costs. You'll also act as a key link between our internal teams and external partners, making sure our payment systems are reliable, secure, and aligned with our business goals
Key Responsibilities:
Business Requirements & Strategy Alignment
Work closely with stakeholders to gather requirements and align payment solutions with broader business goals.
Evaluate new provider options based on functionality, cost, compliance, and scalability.
Conduct competitor and gap analysis between current payment capabilities and evolving business objectives
Payment Service Provider (PSP) Management
Manage, grow and optimize an expanding portfolio of PSPs to ensure effective payment processing.
Build and maintain strong relationships with current PSP partners to foster collaboration and support.
Keep the team and wider business informed about updates and changes related to payment limits and new PSP solutions.
Expand PSP footprint to improve geographical reach and market fit.
Payment Solution Implementation & Integration
Own and manage the end-to-end onboarding process for Payment Service Providers (PSPs), from initial engagement through to integration readiness. Responsibilities include gathering and reviewing required documentation (NDA, KYB pack), and securing internal approvals from Compliance, Risk, Treasury, and Legal teams to ensure a smooth and compliant integration process
Coordinate with internal teams and providers to support technical setup and troubleshooting.
Implement payment routing strategies and risk mitigation frameworks.
Performance Monitoring & Reporting
Use BI tools to monitor key performance indicators (e.g., approval ratios, error rates, downtime).
Analyze trends and generate performance reports to inform strategy.
Recommend and implement improvements based on data insights.
Conduct cost-benefit analyses across the PSP portfolio to ensure financial efficiency.
Qualifications
Essential:
Bachelor’s degree in finance, Business Administration, or related field.
Proven experience in payment management or payment optimization roles.
Strong analytical skills with proficiency in using BI tools for performance analysis.
Excellent communication and interpersonal skills with a track record of building strong partnerships.
Detail-oriented with strong problem-solving abilities and a focus on continuous improvement.
Desirable:
Working experience within a Brokerage environment or Payment Industry.
Additional Information
BENEFITS & PERKS
We believe in fairly compensating all our people by providing them with a world-class health insurance plan and a range of both core benefits and flex benefits for individual preferences. You will receive:
Hybrid Working Policy
Discretionary performance related bonus
Personalized Flex-Benefits
A focus on your wellbeing, including talks and access to self-development tools.
Medical insurance for employees.
Comprehensive leave package of 40 days inclusive of Public Holidays
WHAT YOU WILL LOVE ABOUT THIS ROLE
“Freedom to succeed” is our core belief. It’s not just a promise we make to our clients and partners, but to our people too. We want our people to LEAP and so in this role you will…
[Learn] (e.g., from each other/from new projects).
[Exchange] (e.g., information and best practices in an open-minded environment).
[Advance] (e.g., by developing skills and accepting greater responsibilities/ your career progression and diversification).
[Prosper] (e.g., by acquiring skills/ by nurturing a team of x people).