Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organization services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organizations. It also has a rapidly developing presence in highly specialized and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralized and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

Leadership & Team Development

• Foster a positive, professional, and inclusive work environment.
• Communicate a clear vision and motivate team members to achieve excellence.
• Coach, train, and develop staff to maximize individual and team performance.
• Conduct semi-annual performance reviews and participate in succession planning.
• Address performance issues promptly and constructively.
• Review and approve time entries for direct reports.

Operational Excellence

• Plan, monitor, and manage workflow to meet customer service needs and KPIs.
• Ensure compliance with company policies, quality standards, and regulatory requirements.
• Maintain data integrity and accurate record-keeping.
• Support departmental Management Operating System (MOS) and continuous improvement initiatives.

Technical Expertise

• Act as a technical resource for pricing processes and troubleshooting.
• Ensure accurate quoting and pricing; identify and correct discrepancies.
• Provide input on operational and technical improvements.
• Translate technical concepts into clear, concise, and persuasive language tailored to client needs.

Customer Focus

• Demonstrate responsiveness and commitment to delivering exceptional service and deliverables.
• Collaborate with Business Development and technical teams to deliver accurate, compelling, and customer-centric proposals.
• Understand customer needs and tailor proposal content to address specific objectives and priorities.

Minimum Qualifications:

• Bachelor's degree or equivalent experience
• Minimum 3 years' professional experience
• Background or understanding of Client Pricing, Project Scope Creation, or Biopharmaceutical Analytical Testing
• Authorization to work in the United States indefinitely without restriction or sponsorship

Position will be Full-Time, First Shift, 8am-5pm Monday-Friday.. Candidates currently living within a commutable distance of Lancaster, PA are encouraged to apply. 

What we Offer:

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

Eurofins USA BioPharma Services is a Disabled and Veteran Equal Employment Opportunity employer.