Team Lead: Pricing

  • Full-time

Company Description

 

    Job Description

    Work Standards:

    • Applies the highest quality standard in all areas of responsibility 
    • Demonstrates strong client service skills, teamwork, and collaboration 
    • Proactively plans and multitasks to maximize productivity 
    • Meets all quality and productivity metrics and demonstrates strong teamwork and collaboration 
    • Support and promote company policies and procedures 
    • Proactive and effective escalation to appropriate management 
    • Ensure that the quality policy program is understood, implemented, and maintained; identify, prevent, or correct any departures from the quality system 
    • Enforces safety policies across all areas of responsibility 
    • Perform all functions in support of and in compliance with all state and federal employment regulations 
    • Communicates effectively with client staff members 
    • Conducts all activities in a safe and efficient manner 
    • Performs other duties as assigned

    Leader of Direct Reports: 

    • Foster a positive and professional work environment 
    • Communicate a clear vision and motivate staff to excel 
    • Monitor and approve employees’ time worked through time-entry system 
    • Follow communication plan policy for regular meetings as directed by your business unit 
    • Coach, train, and develop others within the group with respect to their personal development to maximize performance 
    • Manage workflow and perform daily monitoring to meet customer service needs and KPI 
    • Conduct semi-annual performance reviews and interview applicants 
    • Perform training record review for direct reports 
    • Ensure data integrity record keeping to maintain compliance 
    • Confront and address problems, concerns and performance issues in real time 
    • Expand self-awareness and develop leadership skills as defined; attend applicable leadership training based on identified needs 
    • Effectively delegate and exercise accountability of self and others 
    • Serve as floor supervisor on a daily basis, effectively transition from peer to leader 
    • Participate in succession planning with supervisor in preparation for growth of team and self Customer Obsession: Support and coordinate information for calls/audits Numeracy: Basic understanding of quoting process. Identify and take action when pricing is inaccurate.

    Qualifications

    Minimum Qualifications:

    • Bachelor's degree or equivalent experience
    • Minimum 3 years' professional experience
    • Background or understanding of Client Pricing, Project Scope Creation, or Biopharmaceutical Analytical Testing
    • Authorization to work in the United States indefinitely without restriction or sponsorship

    Additional Information

    Position will be Full-Time, First Shift, 8am-5pm Monday-Friday.. Candidates currently living within a commutable distance of Lancaster, PA are encouraged to apply. 

    What we Offer:

    • Excellent full time benefits including comprehensive medical coverage, dental, and vision options
    • Life and disability insurance
    • 401(k) with company match
    • Paid vacation and holidays

    Eurofins USA BioPharma Services is a Disabled and Veteran Equal Employment Opportunity employer.

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