DDC is growing rapidly, and our customers need fast and accurate solutions for their life-changing challenges and questions related to paternity or other family relationships. DNA Diagnostics Center is the leading private DNA paternity testing laboratory worldwide. In addition, our portfolio of products includes the Peekaboo Early Gender DNA Test for expecting mothers, SpermCheck fertility and vasectomy test; and Pets & Vets DNA testing for breeders and pet enthusiasts. 

The Company’s success reflects it’s standing as the best, most accessible and affordable DNA testing service offered to satisfied patients and clients everywhere. DDC has accomplished this success by working as a strong, integrated team with innovative, efficient, effective, and competitive spirit, matched by none. 

Sample Accessioning Representatives provide clients with outstanding service by answering questions, addressing concerns, and solving problems as needed, to ensure that every case is successfully completed and every client satisfied. Case Management Representatives must have excellent data entry skills, be detail oriented and organized.  This role is multi-tasked and flexible and having the ability to prioritizing work is essential.

DUTIES/RESPONSIBILITIES:

• Coordinating and providing service that is timely, effective, efficient, equitable, and client-centered
• Handling case assignments, review case progress and determine case closure
• Excellent verbal and written communication skills
• Collaborate and work effectively with others
• Results driven - able to maintain and sustain company goals
• Intake of packages received daily
• Verifies package integrity and chain of custody requirements
• Identifies complete and partial cases
• Data Entry/Audit of all patient and contract information
• Prepare Affidavits
• Notarization (limited)
• Close and mailing of final reports, chain of custody and affidavits
• Input partial billing information
• Meet weekly required production numbers
• Attend and participate in staff meetings
• Other duties as assigned or become evident

REQUIRED SKILLS/ABILITIES:

• Minimum one (1) year previous data entry service preferred
• High School diploma/GED required; Biology and/or Life Science studies experience preferred
• Ability to communicate clearly and effectively
• High degree of accuracy and strong attention to detail
• Strong listening skills and patience to handle novel situations
• Excellent data entry and organizational skills
• Ability to multi-task and prioritize workload
• Computer literacy in Microsoft Office is a plus
• Excellent communication, customer service, interpersonal, and typing skills
• Good problem-solving skills and follow through are required
• Strong planning, organizational, time, and project management skills are required
• Demonstrated ability to work cross-functionally
• Knowledge of good record keeping requirements is a plus
• Self-motivated and the ability to work with minimal supervision; must also be able to work as part of a team.
• Proven ability to interact with all organizational levels is essential
• Ability to manage multiple tasks and remain flexible to changing priorities
• Ability to demonstrate and uphold the highest levels of ethical behavior and confidentiality

• Excellent Full time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays
• Monday-Friday 9:00am-6:00pm

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.