Casework Examiner
- Full-time
Company Description
Eurofins Forensic Services (EFS) is the largest forensic service provider in the UK and Europe.
We are part of Eurofins Scientific, which is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on and forensics. Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.
In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products. In 2022, Eurofins generated total revenues of EUR 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years.
Job Description
Please note this is a Full time Permanent position, working 37.5 hours a week - Competitive Salary Offered.
The Examiner’s purpose is to work towards both scientific competence and routine achievement of all standard KPIs (quality, output, innovation and development). To be responsible for the completion of the examination work associated with the strategy and instructions of Casework submissions as set by the Reporting Scientist. In the main, the casework examinations may be of a complex nature (e.g. full blood/BPA), include a number of examination methods and/or require a degree of cross skilling. The examiner will expected to work closely with their coach in order to achieve sign-off in an efficient a way as possible and to proactively seek feedback from their coach, other experienced examiners, reporters and their Casework Manager. The role holder will be required to participate in any requirement for shift working and/or weekend rota cover (in lab or on call) as business needs dictate, either on the basis of hours which are additional to the standard week or by rostering. Where this is required, appropriate rota payments will be made. Main duties to include:
- Adhere to all aspects of the customer Operational Protocol, GLP and EFS Quality Manual
- Work closely with coach to carry out necessary examinations / analysis as per standard operating procedures to required timescales
- Notice when the examination may have to differ from the instructions/strategy set by the Reporting Scientist and agree appropriate action to take the examination forward
- Discuss any potential other examination types that may further assist the customer with the Reporting Scientist
- Critically check findings of casework examinations that fall within the individual’s competency.
- Ensure all notes are contemporaneous, signed and dated as per standard operating procedures.
- Be responsible for the integrity and continuity of exhibits, including their return while under ownership as per examination instructions
- Communicate with the Reporting Scientist as appropriate throughout the lifetime of the case. Provide advice and liaise with Reporting Scientists and Examiners (all levels) both on and off site
- Collaborate and where necessary instruct others to complete casework and non-casework tasks. Assist in daily lab space and workflow management
- Communicate examination progress with the Workflow supervisor/ Casework Manager ensuring any delays are communicated. Escalate any issues that may arise
- Communicate with Workflow Supervisor, or Casework Manager with regards to progress of non casework tasks
- Assist with aspects of Science and Quality that fall within the skills of the individual. Provide support to others to assist with Science and Quality investigations
- Produce an appropriate witness statement or equivalent and attend court as requested
- Responsibility for individual daily time booking on the case management system (CLIMs) associated with the allocated case. Record all absences in IFS
- Seek continual improvement of methodology and processes that will have a positive impact on quality and effectiveness. Raise ideas at team meetings and huddles
- Input into the scheduling and co-ordination of non-casework tasks / systems (e.g. Engineer visits, returns, lab monitoring, blanking, space allocation)
- Support other Examiners / Workflow Supervisor/Casework Manager with aspects of Science and Quality investigations to help the team maintain expected quality standards.
Qualifications
- Minimum qualifications of A-Levels/BTEC in science related subject
- Embraces change and continuous improvement
- Proven communication skills both written and verbal
- Demonstrably organised and with good time management skills
- Previous examination experience at a SOC Examiner level or equivalent preferable but not essential
- Knowledge of other forensic evidence types preferred
- Previous input into Quality and Science related topics e.g. Validation / Verification, training, coaching and mentoring would be advantageous.
Additional Information
Benefits:
In return for your hard work and loyal service, we will offer you a genuine career and salary progression through our Career Pathways Programme, a competitive salary, a selection of employee benefits via our flexible benefits menu which includes cycle to work, give as you earn, holiday purchase & sell scheme. In addition, we also offer the following:
As a Eurofins Forensic Services employee you will benefit from:
- Life Assurance (3 times annual salary)
- Company Pension Plan
- 25 days Annual Leave plus Bank Holidays
- Everyone who joins our team also gets access to Perk box, allowing you to save money all year round. Whether its supermarket savings or days out, the daily coffee or a summer holiday – there’s something to suit everyone’s lifestyle
- Employee Assistance Programme - 24/7 confidential
- HealthCare Cash Plan membership
- Enhanced company sick pay scheme
- Enhanced maternity, paternity and adoption pay
- Refer a friend scheme
- Subscription to wellbeing support
Due to the highly sensitive nature of the work, applicants should note that security clearance will be required for this role. To gain security clearance you must have five years continuous residency in the UK. Criminal convictions may prevent you from gaining security clearance. This role will in addition require alcohol/drug screening. The organisation treats personal data collected during the recruitment process in accordance with its data protection policy. Information about how your data is used and the basis for processing your data is provided in the organisations applicant privacy notice.
Find out more in our Eurofins career page: https://careers.eurofins.com/