Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2021, Eurofins generated total revenues of EUR 6.72 billion, and has been among the best performing stocks in Europe over the past 20 years.

Become your most extraordinary self!  Our team is intensely proud to be a major provider of services and products to the drug discovery research industry.  Join Eurofins Beacon Discovery part of the Eurofins Discovery ™ group of companies serving global clients in the Pharma and Biotech industries.  Work alongside industry experts and collaborate with team members to directly and positively impact human health worldwide!

We have a philosophy to support work life balance, career progression opportunities and offer many benefits such as formal mentoring programs, tuition reimbursement, extensive career training programs, competitive health benefits, paid time off and 10 annual paid holidays*.

Position Summary:

The core responsibility of the Technical Manager is to support the growth and development of Food Assurance education, training, labelling and consulting business and provide technical direction for operations and business development. 

Objectives:

Technical Manager will be primarily responsible for oversight and management of all technical elements within the US Food Education, Labelling, Training and Consulting (ETC) business.  In addition to current operations and scope, the Technical Manager – as part of the management team for US Food Assurance – will participate in the identification and development of new services with a heavy focus on growing and expanding labelling

Roles and Responsibilities:

• Supporting technical aspects of client engagement for the ETC group, including:
  • Business development process;
  • Project scope development;
  • Course development;
  • Client queries.
• Engaging with other global Food Assurance operations – China; France; Germany; India; Turkey; UK; Vietnam - on service development opportunities and technical elements of global program opportunities. 
• Managing and maintaining the technical elements of relationships with consultants and trainers including:
  • Evaluating technical competency during interviews;
  • Confirming technical qualifications;
  • Responding to technical queries related to executions and presentations;
  • Evaluating technical competency – including technical review of key deliverables;
  • Providing training to support effective execution of assigned projects and presentation of assigned programs.
• Executing assigned labelling reports, consulting projects and presenting of assigned training programs
• Managing client relationships for identified clients and assigned projects
• Developing and maintaining program management documentation to support delivery of ETC services and programs
• Supporting global efforts on the development, maintenance, and enhancement of the production technology platform.
• Managing and monitoring accounts receivable and collection activities.
• Engaging with US Food Safety Solutions technical management on technical and client issues and opportunities.

Key Skills

Subject Matter

• Significant technical knowledge of food safety regulations; processes; systems and programs
• General knowledge of process management; consulting; and training

Management/Leadership

• Problem solving skills including the ability to lead groups of diverse people through a problem solving process
• Effective oral and written communications skills including professional English presentation
• Works well under pressure and handles adverse situations, conflict resolution when necessary
• Strong skills as a team leader and ability to work well with peers.
• Highly developed organizational and interpersonal skills.
• Ability to interpret regulations and standards.
• Solid training and presentation skills.
• Technical aptitude, the ability to quickly assimilate and assess new information and develop plans to capitalize or react to it

Basic Minimum Qualifications (BMQ):

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily.  The requirements below are representative of the knowledge, skill or ability required. 

Education/Experience (BMQ):

Bachelors or advanced degree

At least 5 years' experience in food safety including training and consulting services.

Certificates and/or Licenses (BMQ):

Certifications to support provision of training on key food safety systems and programs – e.g., BRC; SQF; FSMA

Additional information

Disclaimer:

 This position description is written as a guideline to inform employees of what is generally expected of them at each job level.  The description is not intended to be all encompassing or limiting in any manner; rather, it is hoped it will add understanding and better reflect the work performed at all levels of employment.  Duties and responsibilities other than those listed may be included as needed within the work group or the company as a whole.

The above information may not be used or duplicated by others without written consent.

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.

Disclaimer:

 This position description is written as a guideline to inform employees of what is generally expected of them at each job level.  The description is not intended to be all encompassing or limiting in any manner; rather, it is hoped it will add understanding and better reflect the work performed at all levels of employment.  Duties and responsibilities other than those listed may be included as needed within the work group or the company as a whole.

The above information may not be used or duplicated by others without written consent.

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.