Synopsis

The Technical Writer is responsible for creating, maintaining and updating all operations manuals, documentation, forms and training aids for Operations division.

Accountabilities :

• Maintain, revise, manage and deliver the Manual Revision to the Operations in coordination with other stakeholders 
• Ensure EFB applications are maintained up to date 
• Ensure that Company mandatory training is completed on time 
• Maintaining and updating GCAA approved manuals and OEM publications (Airbus, Boeing). 
• Create accurate PDF / HTML / XML versions of all Operational Documentation to ensure printed and electronic documents are of a consistent high quality 
• Construct, maintain and update standard templates for all manuals and publications. 
• Assist other department in formatting operational documents to ensure professional look and common 
• appearance. 
• Responsible for timely issuance of Flight Operations Bulletins, Cabin Bulletins, Flight Crew Technical Notice and Dispatch Standing Instructions 
• Coordinate with FOE and TP the content of revisions. 
• Incorporates OEMs modification and FOE/TP recommendations in EY customized manuals using appropriates tools (Mission Plus for Airbus, IXP for Boeing). 
• Create electronic documentation and update all platforms (iPad, operations documentation SharePoint site, installed EFB). 
• Coordinate with each Manual Owner the drafting and the approval of CRs.

Education & Experience

• Educated to a minimum of high school certification 
• University Degree is preferable 
• At least 3 years working in airline or OEM with advanced knowledge of Microsoft Office, Frame Maker and XML 
editors. 
• Proficient knowledge of Microsoft Office 
• Experience with HTML/XML and SGML/document management systems along with working in a CMS 
• OEM Training 
• Airbus Tools training 
• Boeing FrameMaker Tools training 
• Excellent communication skills, both written and verbal

Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.

To learn more visit www.etihad.com

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