Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients. 

Our values and purpose define Epworth's approach and delivery. We pride ourselves on communicating and delivering them in a real and meaningful way. Every Patient Matters.

In this full-time role, based in Pelaco Building, Richmond you will be responsible for the management and support of the on-premises data centers and infrastructure while lending support for our Azure, M365 and Microsoft Teams when required. This includes designing, installing, configuring, administering and optimizing the environments.

The Infrastructure Specialist will work closely with the IT Infrastructure Team Leader and other IT Specialists to ensure the hospital infrastructure, servers and environments are supported in alignment with strategic direction, industry best practice and security standards.

You will be part of the Infrastructure and Cloud team and report to Cloud Technology Services Manager

You will make an impact by:

• Deployment of infrastructure technology and supporting systems: Ensure timely, efficient, and problem-free deployments with minimal to no interruption of end-user systems, adhering to the change management process.
• Systems administration and support: Manage systems administration and support activities, including triaging and handling day-to-day infrastructure support jobs, routine maintenance, and ensuring IT security requirements are met.
• Continuous Quality Improvement: Assist in the ongoing reliability, availability, and security of ICT systems, identifying areas for value-added process improvement and maintaining documentation.
• Collaboration: Work collaboratively with internal stakeholders, customers, and vendors, sharing knowledge and developing infrastructure expertise.
• Customer Service: Provide excellent, helpful service to patients, visitors, and staff, communicating clearly and resolving issues promptly as per the service level agreements (SLAs).

To be successful in this role:

You will show excellent communication skills, ability to listen, understand, and communicate solutions to non-technical staff, and document technical and practical information effectively. Be proactive and adaptable, able to work autonomously, multi-task, and handle tasks efficiently under pressure, with a high level of emotional maturity and personal integrity. As well as being proactive and self-motivated, and having a systematic approach to problem resolution.

You will have:

• Tertiary qualification in an ICT or related field or equivalent work experience

• Over 3 years of experience in managing VMware server infrastructure and SAN technologies.

• Over 3 years of experience in a large, complex Microsoft environment, including managing Microsoft technology stacks such as DFS, DHCP/DNS, and Active Directory.
• Over 3 years of experience working with HPE (Nimble) and Pure Storage.

Position Description       Inherent Requirement

We will review applications as we receive them.

At Epworth, it’s a community. It’s the sense of belonging and being part of an organisation that puts the patient in the centre of all that is done. In addition to this, you will have access to:

• Epworth’s enhanced Not for Profit status (and not available in the public sector) provides the opportunity for employees to salary package up to $15,900 pre-tax annually, leading to greater take home pay
• The largest educational scholarship program of its kind in Australia
• Ability to purchase up to four additional weeks of leave
• Reduced cost of health services for you and your family at Epworth
• Relocation assistance is available for approved candidates

At Epworth, we care.

We care about our patients and we care about our people.  We care about keeping everyone safe.  We care about valuing and empowering our people, and growing careers.  And we care about giving our people support and flexibility to thrive, and contribute to our communities.

Enquire / Apply

Sound interesting? To apply, click the I'm Interested button and attach your CV and cover letter.

For more information, refer to the attached position description or contact Epworth Talent on (03) 9426 0606.

It is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had COVID-19 and / or Influenza vaccinations, including where this is recommended or required by public health authorities, and including booster vaccinations doses.

As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and hold a valid employee Working with Children Check (provided by you).

At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs – that reflect the communities we work in. At Epworth, we care.