Professional Services Consultant (Remote - in US)

  • Full-time

Company Description

We are a global, fast-growing, profitable, private company looking to add great people to our team.  Our US Headquarters is located in Laguna Hills (Orange County), California, with offices in the UK, Germany, Italy and Australia/APAC. We are seeking urgently to fill positions worldwide. 

Our industry-leading advanced capture solution classifies and extracts data from structured and unstructured documents faster and more accurately than any other technology.

Job Description

The Professional Services Consultant will work with clients to solve their business critical problems through the use of our world class Ephesoft solutions. The Consultant will drive the successful implementation of these solutions through the design, configuration, deployment and training of our Ephesoft Transact product. Reporting directly to the Professional Services Manager, you will work closely with the Ephesoft project team including the Project Manager, Solution Architect and other Consultants to ensure a successful implementation of the Ephesoft solutions. This role will quickly provide the opportunity to take overall project responsibility in leading both client interaction and system implementation.

Qualifications

Key Responsibilities:

  • Handle multiple projects simultaneously

  • Work with our customers to enhance business processes through the implementation of the Ephesoft products and solutions

  • Perform the full technical configuration required for the deployment of our solutions

  • Assist with the full project lifecycle including requirements gathering, functional design, installation, user acceptance testing, issue resolution and production implementation

  • Articulate Ephesoft product and solution functionality and best practices to customers

  • Training partners, clients and end-users in both classroom and one-on-one environments

General Skills:

  • Ability to own the planning and execution of onsite and virtual client implementations

  • Ability to understand functional design and technical project requirements

  • Ability to ensure the success of a project by taking ownership of deliverables

  • Ability to work and communicate with different technical levels of customers

  • Ability to work effectively in both a team environment and independently

  • Ability to troubleshoot and debug various applications

Technical Skills:

  • Experience with the latest Microsoft Desktop and Server platforms

  • Experience with SQL database

  • Experience in developing with Java or equivalent

  • Experience in Document Capture industry is a plus

  • Experience with object oriented design a plus

  • Experience in using Regular Expressions (RegEx) is a plus

Required Skills:

  • 4 to 8 years of Software Implementation or Document Capture

  • BS/BA or equivalent in Computer Science or related discipline

  • Excellent organization skills and detail oriented

  • Excellent written and verbal communication

  • Ability to learn on the fly

  • Superior people skills, team-oriented, and very personable

  • Self-motivated and driven to achieve success within a consulting environment

  • Willingness to travel up to 25%

Additional Information

All your information will be kept confidential according to EEO guidelines.

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