The Consumer Title Auto Specialist position is responsible for accurate and timely preparation of all Motor Vehicle titled and non-titled auto related loan files to include evaluating member supplied information and all supporting documentation. The Consumer Auto Specialist will review all support documentation including but not limited to purchase orders, title work, lease buyout packages, and sales tax to assemble a completely documented file for closing. The Consumer Title Auto Specialist is also responsible for management of the motor vehicle lien perfections in accordance with the rules and regulations for all states, while protecting the credit union's collateral and reducing potential risk and loss. This position participates in ongoing compliance and titling training, and responsible for facilitating training for lending staff. This position is responsible for the funding and disbursement of loan proceeds and ensuring any liens on titles are released. This position also participates in ongoing DMV titling training and they are responsible for facilitating DMV training for lending staff.

Essential Functions:

• Process auto loans to include: Have an understanding of the calculating of sales tax based on city, state, and county requirements. Schedule loan closing by using Docusign, Ent Branch, or needing to mail loans for documented to be executed. Reviewing closing documents, while adhering to all state DMV policies. Analyze and complete all motor vehicle title documents, submit to appropriate County and state DMV's to ensure credit union lien perfection, and ensure member's ability to transfer ownership and register vehicle as applicable. Facilitate ongoing title training classes. Following up with Dealer, Members, other Financial Institutions for missing titles and title documents.
• Manage outstanding motor vehicles title reports to ensure adherence of required fulfillment timelines.
• Handles email and phone requests.
• Bank Secrecy Act: Remains cognizant of and adheres to Ent policies and procedures, and regulations pertaining to the Bank Secrecy Act.

• Minimum Formal Education Required for this Position:
  • High School Diploma/G.E.D. or equivalent
  • Bachelor's Degree in Business Administration, Finance, or similar preferred.
  Minimum Work Experience:
  • 4+ years' experience motor vehicle titling / lien perfecting in a consumer lending environment, titling office, or dealership. required
  Each year of relevant work experience may be exchanged for a year in a relevant degree program or vice versa. For example, a requirement of "Knowledge Consistent with a Bachelor's Degree in Accounting and 2+ years' of accounting experience? could be substituted for a High School Diploma and 6 years of relevant accounting work experience or a Master's Degree in Accounting and 0 years of work experience
  
  Technical or Specialized Knowledge/Skills:
  • Mastery of motor vehicle documents and requirements for all transaction types, including:
  • Private party purchases
  • Dealer purchases
  • Lease buy-outs
  • Refinance transactions
  • Free and clear titles
  • Comprehensive knowledge of auto loan products
  • Strong communication skills, including the ability to train others, develop clear and concise policy, procedure, and training curriculum recommendations
  • Strong ability to problem solve
  • Ability to analyze member and state provided motor vehicle documentation
  • Proficient computer skills to include Microsoft Word and Excel
  • Organized, detail oriented and ability to multi-task
  
  Certifications Required:
  Environmental, Physical and Psychological Requirements
  • Standing - Occasionally
  • Walking - Occasionally
  • Sitting - Frequently
  • Lifting - Rarely (40 Lbs)
  • Carrying - Rarely
  • Pushing - Rarely
  • Pulling - Rarely
  • Balancing - Rarely
  • Stooping - Rarely
  • Kneeling - Rarely
  • Crouching - Rarely
  • Crawling - Rarely
  • Reaching - Occasionally
  • Handling - Occasionally
  • Grasping - Occasionally
  • Feeling - Occasionally
  • Talking - Frequently
  • Hearing - Frequently
  • Repetitive Motions - Frequently
  • Eye/Hand/Foot Coordination - Occasionally
  • Noises louder than normal speaking volume - Occasionally
  • Temperature Changes - Rarely
  • Atmospheric Conditions - Rarely

Typical Pay Range: $20.75 to $27.24 an hour and is eligible for monthly incentives. 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

Benefits Summary Sheet - 2022

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)