At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.  

THE POSITION:

At EVERSANA, our Global Medical Affairs & Medical Information teams play a pivotal role in supporting some of the most scientifically advanced and emerging biopharmaceutical organizations around the world to deliver innovative therapies across all therapeutic areas, including  oncology, hematology, rare disease, immunology, neurology, cardiology, etc. Through our fully integrated commercialization and medical support model, we partner with clients across the product lifecycle to deliver meaningful, patient- and healthcare professional-centered solutions.

The Executive Director, Global Medical Affairs is a high-impact senior leader reporting to the EVP, Global Medical Affairs & Information. This individual will play a critical role in shaping and advancing EVERSANA’s position as a forward-looking thought leader and trusted partner in Global Medical Affairs strategy, innovation, and operational excellence / execution across a diverse and growing client portfolio.

This role combines strategic leadership with hands-on execution, driving the development and delivery of scalable, high-impact, and technology-enabled Medical Affairs solutions that address evolving client needs. The Executive Director will be responsible contributing to  overall Global Medical Affairs strategy regarding our services and thought leadership; will lead Global Medical Affairs strategic operations and be responsible for operational efficiency and results driven execution of services; manage, lead and develop the Global Medical Affairs team; and be responsible managing Global Medical Affairs P&L.  

We are seeking a highly experienced, high-functioning Medical Affairs leader with a proven ability to drive operational excellence, lead complex transformations, and deliver measurable results through cross-functional teams. This individual will bring broad functional expertise, a strong digital and innovation mindset, and the ability to operate autonomously while influencing and executing through others.

The ideal candidate thrives in a dynamic, matrixed environment and is passionate about building scalable, forward-thinking solutions that enhance Medical Affairs impact and redefine how value is delivered to clients, healthcare professionals, and patients / caregivers.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved by:

Strategic Execution & Program Leadership

• Lead and support the execution of Global Medical Affairs Excellence & Strategy initiatives across multiple clients and engagements
• Translate strategic priorities into actionable plans, structured programs, and measurable outcomes
• Drive enterprise-level and cross-functional initiatives with strong project management rigor and accountability for results
• Contribute to the evolution of innovative and scalable Medical Affairs operating models

Operational Excellence

• Drive operational excellence, efficiency, and scalability across Medical Affairs programs and delivery models
• Identify and implement opportunities to modernize workflows, tools, and processes, including digital and data-driven enhancements
• Establish and monitor performance metrics to ensure consistent, high-quality execution and continuous improvement
• Establish and own development and maintenance of applicable Standard Operating Procedures (SOPs), Working Instructions, Training, etc. 

Client Management, Leadership & Delivery

• Serve as a trusted advisor and strategic partner to clients, including Global Medical Affairs leadership
• A applicable, function as Overseeing Director and / or Client Manager for assigned projects
• Deliver strategic and operational guidance across the full spectrum of Medical Affairs functions
• Ensure client delight and that service are both value- and quality-driven

Cross-Functional Collaboration

• Partners across EVERSANA business units (Medical Information, Value & Evidence, Medical Communications, Agency, Pharmacovigilance, Regulatory, Quality, Field Medical, Patient Services, etc.) to deliver integrated, end-to-end solutions
• Contribute to holistic commercialization and medical strategies spanning the product lifecycle
• Demonstrate a commitment to diversity, equity, and inclusion, modeling inclusive leadership and behaviors
• Be able to work within a matrix environment and drive results through others

Thought Leadership

• Develop and execute thought leadership strategy for Global Medical Affairs
• Develop the annual plan and collaborate with the team to develop and execute on the deliverables that drive new business opportunities
• Stay abreast of industry best practices, trends, applicable laws / regulations, etc. that have an impact on Global Medical Affairs and our service offerings
• Represent EVERSANA and the Medical Affairs team at professional meetings and associations

Financial Performance

• Support business development through RFPs, proposals, and client presentations, contributing to growth and expansion opportunities
• Develop and own the Medical Affairs capabilities presentations and technology offerings / demos
• Ensure the timely review and execution of Global Medical Affairs SOWs and contracts, including follow-up for renewals
• Develop strategic ways to drive new business opportunities via networking, professional associations, thought leadership
• Own the P&L for Medical Affairs services, ensuring financial goals are meet and contributing to monthly and quarterly financial planning

Team Leadership / Development

• Establish, lead, and develop growing Global Medical Affairs team across various services
• Establish processes, procedures, and training that ensure efficient and effective onboarding of both FTEs and contractor / contingent workers / consultants
• Build an operationally and cost-efficient global staffing model that ensures effective operational delivery of services based on client requirements and financial goals
• Establish collaborative relationship with staff agency partners and grow network of independent consultants
• Identify staffing needs and ensure timely development of applicable job descriptions and job requisitions
• Ensure results-orientated and results-driven delivery of services via effective management of Global Medical Team, leveraging both FTEs and contractor / contingent workers / consultants as applicable

PEOPLE LEADER

People leaders must possess both the skills to effectively accomplish these tasks and the emotional intelligence to do so in alignment with our cultural values.  In addition to the critical management and leadership tasks listed above, this role also includes the following unique responsibilities

• Build, lead, and scale high-performing teams and subject matter experts, fostering a culture of accountability and innovation
• Drive results through influence, delegation, and cross-functional leadership
• Mentor and develop talent, supporting career growth and capability building
• Establish clear performance expectations and provide ongoing coaching and feedback
• Oversee talent processes including hiring, performance management, promotions, and development planning
• Promote a culture of collaboration, continuous improvement, and high performance

EXPECTATIONS OF THE JOB:

• Travel Up to 20%
• Hours 40+ Hours per week

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.

An individual in this position must be able to successfully perform the expectations listed above.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

• Education PharmD, MD, or PhD required. 
• Experience and/or Training
  • 8–12+ years of pharmaceutical or life sciences industry experience, including significant experience within a biopharmaceutical organizations or applicable service provider
  • Strong and diverse experience across multiple Medical Affairs functions, including:
    • Medical Strategy & Planning
    • Medical Communications / Publications
    • Medical Information
    • Medical Affairs Operations
    • Advisory Boards, IIS, and lifecycle management
  • Demonstrated success in leading complex initiatives and driving operational excellence and transformation
  • Strong project and program management capabilities, with the ability to manage multiple priorities and stakeholders
  • Proven ability to lead people, influence stakeholders, and deliver results through cross-functional teams
  •  
  • Experience working in matrixed, fast-paced environments
  • Strategic and structured thinker who connects vision to execution
  • Operational excellence driver focused on scalability, efficiency, and quality
  • Results-oriented leader with accountability for measurable impact
  • Strong program leader capable of executing complex initiatives effectively
  • People leader with experience developing high-performing teams
  • Collaborative influencer across functions and stakeholder groups
  • Self-directed operator who thrives in autonomous, high-ownership roles
• Technology/Equipment
  • Experience with Medical Affairs technologies, including:
    • Medical Information platforms
    • Content and publication management systems
    • MSL tools and CRM platforms
    • Digital engagement and analytics tools
  • Experience leveraging advanced analytics, automation, and emerging technologies (including AI) to modernize Medical Affairs delivery and enhance impact

PREFERRED QUALIFICATIONS:

• Experience and/or Training
  • Consulting or multi-client experience
  • Experience supporting U.S. and/or global product launches
  • Exposure to multiple therapeutic areas and organization types (including emerging biopharma)

PHYSICAL/MENTAL DEMANDS AND WORKING ENVIRONMENT:

The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.

Office: While performing the essential functions of this job the employee is frequently required to reach, grasp, stand and/or sit for long periods of time (up to 90% of the shift), walk, talk and hear; occasionally required to lift and/or move up to 25 pounds. The noise level in the work environment is usually moderately quiet, with frequent interruptions and multiple demands.

OUR CULTURAL BELIEFS:

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and empower others to act now.

Grow Talent I own my development and invest in the development of others. 

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful and timely dialogue.

Embrace Diversity I create an environment of awareness and respect.

Always Innovate I am bold and creative in everything I do.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S.  Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). This role is eligible for hire in select U.S. locations based on business and operational considerations. For a full list of locations, visit eversana.com/careers. More information about EVERSANA’s benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time. 

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [email protected].

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