EVERSANA INTOUCH® is a global, full-service marketing agency network serving the life sciences industry, and is the first – and only – agency network to be part of a fully integrated commercialization platform through EVERSANA®. We provide next-generation creative and media services, enterprise solutions and data analytics services for clients. 

We get fired up when people talk about getting—and staying—healthy. That’s where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one’s health more achievable, connecting patients and physicians with the information and tools they need. 

We embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  

The highly skilled and experienced Senior AI Systems & Agent Developer is a part of our AI Agency team. This senior-level position is a unique hybrid role that combines the responsibilities of a Systems Analyst and an AI Developer. The ideal candidate will be a strategic thinker and a hands-on developer, capable of leading projects from conception to completion.

Candidate will be responsible for translating business problems into detailed requirements, designing the agents and developing cutting-edge generative AI agents using no-code generative agent development tool, and leading a team of developers. This is a leadership role that requires, excellent communication and stakeholder management skills, and a passion for driving innovation in the AI space.

Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved by:

System Analysis & Requirement Definition:

• Collaborate with stakeholders to understand business needs and translate them into detailed requirements and agent specifications.
• Analyze and document existing process to identify areas for improvement and automation.
• Create and maintain comprehensive documentation, including requirements, system design, and user manuals.

AI Agent Development & Implementation, Testing, Deployment & Maintenance:

• Design, develop, and deploy basic autonomous AI agents using generative AI tools and frameworks such as Gemini Enterprise and Copilot.
• Integrate AI agents with existing business software, tools, and APIs.
• Review test plans to ensure the quality and reliability of AI agent outputs against expected business outcomes.
• Coordinate with users to conduct User Acceptance Testing (UAT) and obtain sign-off for deployment.
• Oversee the rollout and deployment of AI agents into production environments.
• Oversee sign off process and document the approvals for audit and tracking purposes.

 Stakeholder Collaboration & Communication:

• Act as the primary point of contact for stakeholders, providing regular updates on project progress.
• Communicate complex concepts, process and solutions to both technical and non-technical audiences.
• Manage stakeholder expectations and ensure that the final solution meets their needs
• Collaborate with development team to translate business needs to requirements
• Work with development team in planning the work to meet business requirements and timelines
• Foster a culture of innovation, collaboration, and continuous learning within the team.

 Research & Innovation:

• Stay up-to-date with the latest advancements in generative AI, machine learning, and related technologies.
• Research and evaluate new tools and technologies that can be used to improve the development process and the capabilities of our AI agents
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
• All other duties as assigned

PREFERRED QUALIFICATIONS:

• 5+ years of experience as a Systems Analyst and a 2+ years focus as an AI Developer.
• Proficiency in AI tools and frameworks such as Gemini Enterprise and Copilot.
• Experience fine-tuning transformer models using frameworks such as PyTorch.
• Familiarity with vector databases (e.g., Pinecone, FAISS, Weaviate, Chroma) and RAG pipelines.
• Strong grasp of prompt engineering, model evaluation, and RLHF or feedback learning methods.
• Understanding of cloud-native ML deployment (Docker, Kubernetes, Vertex AI pipelines).

OUR CULTURAL BELIEFS:

Patient Minded I act with the patient’s best interest in mind. 

Client Delight I own every client experience and its impact on results. 

Take Action I am empowered and empower others to act now. 

Grow Talent I own my development and invest in the development of others.  

Win Together I passionately connect with anyone, anywhere, anytime to achieve results. 

Communication Matters I speak up to create transparent, thoughtful and timely dialogue. 

Embrace Diversity I create an environment of awareness and respect. 

Always Innovate I am bold and creative in everything I do.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S.  Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living).  More information about EVERSANA’s benefits package can be found at eversana.com/careers.  EVERSANA reserves the right to modify this base salary range and benefits at any time. 

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [email protected].

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