Virtual Sales Specialist - Rheumatology
- Full-time
- Department: Sales
- Job Family: Sales - Inside
Company Description
At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!
Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.
Job Description
The EVERSANA Virtual Sales Specialist will be responsible for positioning Shorla Oncology as a leader through development of long-term relationships with Key Customers and maintaining a high level of clinical expertise by consistently utilizing all available medical information resources. The position will center on contacting hospital pharmacies, infusion clinics, and HCP specialist offices (Oncology, Rheumatology) to create awareness of assigned products, discuss formulary access, pricing, and encourage ordering. Excellent customer service skills along with marketing and sales acumen are vital to this role. Additionally, the position requires the ability to learn complex medical topics, industry compliance guidelines, patient assistance programs, pharmacy and insurance landscapes.
EVERSANA Deployment Solutions offers our Virtual Sales Specialist competitive hourly compensation, lucrative bonus potential, paid time off, company paid holidays, excellent training, employee development programs, 401-k plan with an employer match, and an incredible list of comprehensive employer benefits that includes medical, dental, and vision insurance along with a whole host of other valuable programs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:
- Complete assigned product training at an advanced level, developing a comprehensive understanding of general disease state, assigned product features and benefits, and core selling messages.
- Develop expertise in delivery of core sales messaging for assigned promotional products.
- Meet or exceed call expectations and sales attainment goals set forth by the client.
- Ensure that literature requests are generated accurately.
- Maintain database entries on targeted customer calls including attempts, product discussions and literature requests.
- Provide feedback and recommendations to team leadership on areas and opportunities for improvement.
- Comply with all company, PDMA, compliance, and regulatory policies and guidelines.
- Ability to work independently from home.
- Assigned virtual territories and held accountable for results compensated based on a mix of overall volume/metrics and outcomes.
- All other duties as assigned.
EXPECTATIONS OF THE JOB:
- Travel (10 days per year possible)
- Hours (40 per week, 5-days of the week)
The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position. An individual in this position must be able to successfully perform the expectations listed above.
Qualifications
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.
- Bachelor's degree from accredited college/university, or equivalent experience
- 1 plus years’ experience in a tele-sales/telemarketing/inside sales/virtual sales role
- Able to articulate complex clinical data
- Ability to learn complex medical topics, industry compliance guidelines, patient assistance programs, pharmacy and insurance landscapes
- Aptitude and confidence to converse with physicians, as well as all levels of medical office staff
PREFERRED QUALIFICATIONS:
- Experience working within Life Science (Medical, Pharmaceutical) industry – Preferably Oncology, Rheumatology or hospital sales experience
- Preferred managed care / reimbursement experience
- Experience with B2B sales tactics or process preferred
- Excellent communicator and have superior people skills
- Understanding the inner workings of Oncology or Rheumatology practices and hospital pharmacies
Additional Information
OUR CULTURAL BELIEFS
Patient Minded - I act with the patient’s best interest in mind.
Client Delight - I own every client experience and its impact on results.
Take Action - I am empowered and hold myself accountable.
Grow Talent - I own my development and invest in the development of others.
Win Together - I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters - I speak up to create transparent, thoughtful and timely dialogue.
Embrace Diversity - I create an environment of awareness and respect.
EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $75,000 to $90,000 and is not applicable to locations outside of the U.S. The base salary range represents the low and high end of the salary range for this position. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). EVERSANA reserves the right to modify this base salary range at any time.
From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.
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