Customer Service Rep(01603) - 8814 Gravois

  • Full-time
  • Job Category Org: Store Customer Service Rep

Job Description

We are seeking a friendly and professional Customer Service Representative to join our team in St Louis, United States. As the first point of contact for our valued customers, you will play a crucial role in ensuring exceptional service and maintaining customer satisfaction.

  • Answer incoming phone calls and assist customers with their inquiries
  • Take and process customer orders accurately and efficiently
  • Provide product information and recommendations to customers
  • Handle cash transactions and maintain accurate records
  • Collaborate with team members to ensure smooth operations
  • Maintain a clean and organized work environment
  • Assist with various tasks as needed, including food preparation and cleaning
  • Lift and move items weighing up to 25 lbs. when required
  • Contribute to creating a positive customer experience through friendly and professional interactions

Qualifications

  • Excellent communication skills with a friendly and professional demeanor
  • Strong customer service orientation and ability to work in a fast-paced environment
  • Flexibility to work weekends, holidays, and various shifts as needed
  • Basic computer proficiency for order processing and record-keeping
  • Ability to multitask and prioritize responsibilities effectively
  • Problem-solving skills to address customer concerns and find solutions
  • Capability to follow directions and adhere to company policies and procedures
  • Physical ability to stand for extended periods and lift up to 25 lbs.
  • High school diploma or equivalent (preferred)
  • Previous customer service experience (preferred but not required)
  • Positive attitude and an easy smile

Additional Information

All your information will be kept confidential according to EEO guidelines.

Privacy PolicyImprint