Customer Service Rep (02737) - 1514 W. Market St

  • Full-time
  • Job Category Org: Store Customer Service Rep

Job Description

Join our dynamic team as a Customer Service Representative at our Bloomington location! We're seeking an enthusiastic and customer-focused individual to provide exceptional service and support to our valued customers.

  • Answer incoming phone calls and take customer orders efficiently and accurately
  • Prepare and make pizzas according to company standards and customer specifications
  • Process cash and credit card transactions with precision
  • Deliver outstanding customer service, ensuring a positive experience for every customer
  • Maintain a clean and organized work environment
  • Collaborate with team members to ensure smooth operations during busy periods
  • Handle customer inquiries and resolve issues in a professional and friendly manner
  • Assist with various cleaning tasks to uphold store cleanliness standards
  • Lift and move items weighing up to 25 lbs as needed

Qualifications

  • Excellent communication skills with the ability to interact professionally with customers and team members
  • Strong attention to detail and ability to follow directions accurately
  • Flexibility to work various shifts, including weekends and holidays
  • Positive attitude and friendly demeanor, with an easy smile
  • Basic math skills for handling cash transactions and order calculations
  • Ability to multitask efficiently in a fast-paced environment
  • Physical stamina to stand for extended periods and lift up to 25 lbs
  • Team-oriented mindset with a willingness to collaborate and support colleagues
  • Customer-focused approach with a commitment to providing exceptional service
  • Ability to remain calm and professional under pressure
  • Quick learner who can adapt to new processes and technologies

Additional Information

All your information will be kept confidential according to EEO guidelines.

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