Customer Service Rep(5444) - 1327 N Germantown Pkwy

  • Full-time
  • Job Category Org: Store Customer Service Rep

Company Description

Fill your pockets with dough! Come join the no.1 pizza company in the world!

Whether it's your hobby, main-gig, or supplemental job, apply online. We're bound to have just the thing for you. DAKS, Inc strives to grow our business by developing great, friendly people who will take pride in serving our customers with a smile, and a perfect product every time.

Did you know that 90% of Dominos franchisees started as delivery drivers or working in the stores?

We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Daks, Inc believes in creating value and making a difference in customers’ and Team Members’ lives every day, one order at a time.

Job Description

We are looking for a customer-oriented service representative. A customer service representative, or CSR, provide product/service. The best CSRs are genuinely excited to help customers. Problem-solving comes naturally to customer care specialists. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Responsibilities
Manage large amounts of incoming calls
Assist in preparing food orders
Daily and weekly cleaning tasks
Identify and assess customers’ needs
Handle customer complaints and provide appropriate solutions
Follow procedures, guidelines and policies 

Qualifications

Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively

Customer Service Representatives must be at least 16 years of age.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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