Risk Management Agent
- Full-time
Company Description
Money Mart/ The CheckCashing Stor has been helping people with their financial needs for over 25 years. Whether you need a payday loan, your check cashed, or simply need to wire money, Money Mart is here to serve you. With branches open late, it’s easy to see why more and more people choose us for fast, friendly, hassle-free solutions.
At Money Mart, we know that our employees are the key to our success. With over 250 stores in the US, and locations internationally in Canada and the UK, and expanding throughout Europe, opportunities for career growth and development with us are endless. As part of Dollar Financial Group, Inc., Money Mart’s reach is international, but our focus, is local; at every counter, and with every customer that we serve.
We hire smart, business savvy people who get a thrill from helping our customers meet their personal and financial goals. We offer amazing training programs, world class benefits, great personal incentives and lots of other cool perks. If you are looking to flex your sales skills, and want to join a diverse, fun and dynamic team we have the job that you have been looking for.
At Money Mart, you can learn, grow and thrive…. So what are you waiting for????
Job Description
Check approvals and refusals
Review large , out of guideline, over limit and in clearing checks
Answer phones and resolve issues involving staff and customers
Support store personnel and provide customer service on collection matters when the collections department is not available
Handle Fraud, loss prevention and compliance situations as they arise
Qualifications
Have at least 2 years working with the organization
Proficient in excel
Excellent verbal and telephone communication skills
Proficient in data entry
Attention to detail
Responsible and efficient
Able to work a flexible schedule including nights and weekends
Ability to multi task effectively
Skilled in interacting with customers
Additional Information
All your information will be kept confidential according to EEO guidelines.