Food Service Operations Manager Fly in/Fly out

  • Full-time

Company Description

WHO ARE WE?
We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.

Job Description

WHAT’S THE JOB?
Based in a world class Horizon North camp facility. The Food & Beverage Operations Manager is responsible for directing, controlling and managing the overall camp food and beverage operation for sites with 1000+ beds. These duties include, but not limited to,, site scope compliance, liaison between client & chef, production schedules, quality control, cost control, inventory control, grocery orders, employee performance management, and scheduling. This is a safety sensitive position, and as such, requires pre-employment and pre-access drug and alcohol testing.

SPECIFIC RESPONSIBILITIES AND ACTIVITIES:

  • Maintain the effectiveness and productivity of the quality of food products.
    • Ensure consistency in food delivery service and standards.
    • Ensure food production schedules are aligned with client operation schedules.
    • Ensure all food preparation is completed for every mealtime.
    • Ensure the quality of food meets and exceeds client expectations.
    • Keep food cost within the allocated budget to ensure profitability.
    • Ensure inventory control and grocery orders are accurate and timely.
    • Supervise and manage performance of all kitchen employees.
    • Provide coaching sessions, guidance, and mentorship with culinary employees.
    • Promote a positive and effective work atmosphere to encourage the highest standards possible.
    • Create, design and implement weekly menus according to specification and occupancy level.
    • Determine all ingredients required to produce each meal.
    • Consult the chef, sous chef and client in menu planning.
    • Determine and calculate food cost during grocery ordering.
    • Plan and compute kitchen employee schedules based on occupancy level.
    • Complete and send all required paperwork to the office, including time sheets, menus, spend report, temperature logs, meal sheets, etc.
    • Determine staffing requirements based on occupancy level and in consultation with the placement department.
    • Ensure all kitchen employees are adhered to company policies, including wearing the proper personal protective equipment (PPE).
    • Review employees’ performance.
    • Provide training and coaching to kitchen employees to ensure competency level is met to product quality meals.
    • Host daily safety meetings.
    • Ensure all safety related documentations are properly completed.
    • Complete incident reports and assist in employee and safety investigations as required.
    • Obtain feedback from clients on a regular basis.
    • Identify areas of improvement on the overall kitchen operation as necessary.
    • Collaborate with the lodge manager & client to ensure all areas of the operation are meeting and exceeding expectations.
    • Operate all kinds of commercial and non-commercial kitchen equipment such as stoves, ovens, steamers, grillers, broilers and other equipment.
    • Test taste food to ensure they meet proper taste standard.
    • Ensure health and safety regulations and quality standards are maintained.

Qualifications

College or University with Culinary Trade Diploma and Business Management experience preferred.

• Has computer training and is experienced in Microsoft Office.
• Has Food Safe, First Aid, and WHMIS.
• A minimal of 5 years’ prior experience as a Restaurant Manager, Chef or Sous Chef in Hotels, Resorts, Restaurants and or Camps, with the cooking competency & knowledge of International and Domestic cuisines.
• A minimum of 5 years’ experience in the hospitality/food service industry.
• Additional experience with Outside Catering an asset.

Additional Information

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.

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