Our brand Deutsche Telekom IT Solutions Slovakia entered the life of Košice region in 2006 under the name of T-Systems Slovakia and ever since has been inextricably linked with the region when became one of the founding members of Košice IT Valley. We have managed to grow from scratch to the second largest employer in the eastern part of the country with more than 3900 employees. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative information and communication technology services.

Purpose

Independently checks, executes, solve (where appropriate), and creates tickets (problem ticket, change management ticket, incident, delivery order (DO)) in order to maintain service to customers according to given quality KPIs and internal processes (INM, CHM, PRM, DOM). Is familiar with DevOps and Agile methods. Performs operational tasks as well as basic development tasks on Cloud environment.

WHAT WILL YOU DO?

• Overview and understanding cloud platforms.
• Administration of cloud based technologies.
• Installation and deployment of new features for OS as well as Data&Analytics and AI (BigData) Apps and/or environments.
• Work on basis of DevOps model - less  focus on process and more on content.
• Development according to Agile methodology – SCRUM.
• Cooperation in the field of implementation and testing of the developed solution.
• Creation of technical documentation.
• Creative approach within complex solution and technology used.
• Active participation on research & development projects.
• Investigate and analyze the root cause of incidents and initiate corrective actions.
• Conformity with the internal work instructions and process guidelines within DTAG.
•  Follow the defined escalation standards in case of deviations.
•  Investigate the root cause of incidents and initiate actions to improve or correct the situation.
•  Participate on regular and/or irregular communication with colleagues in an international environment to ensure operational goals.
•  Participation on on-call duties , independent solving and troubleshooting of incidents and errors within defined expertise. 
•  Coordinates the use of internal technical support and vendor support to ensure troubleshooting, maintenance, and an efficient end-user support.
•  Train and participate on education of other employees.
•  Perform team specific non-technical tasks such as quality/ process/ reporting to support daily operation.
•  Create, change and delete user accounts.

YOU WILL SUCCEED IF YOU:

- have IT Technical Skills:

• Linux server Administration – Intermediate (Linux certification a benefit)
• Cloud Networking – Beginner
• Backup and storage – Beginner
• Experience with Data&Analytics and AI (BigData) applications (Cloudera, Kafka, MapR, or other Hadoop based solutions) – Beginner

Other criteria or requirements:

• Agile methodology
• DevOps overview
• Communicative
• Finance and Controlling processes / O2C Order to cash - basic
• P2P Procure to pay – basic
• Financial terminology – basic
• English – Upper intermediate (B2)        

Benefits

We believe in balance between work and personal life. An attractive and extensive work-life balance portfolio guarantees lasting motivation for employees and thus a better quality of life, promotes physical and mental well-being and contributes to a positive work environment. All this with the aim of providing more freedom in reconciling work, career growth, private life and individual lifestyle. Therefore we offer to our employees over 25 different benefits to improve their personal and professional life in these areas:

• Financial benefits
• Benefits with focus on learning and development
• Benefits with focus on health and sport
• Benefits with focus on family and work – life balance
• Other benefits

For more information about our benefits click to Benefits

Salary

Final salary is negotiable.

We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 1000€ /brutto.

Additional information

* Please be informed that our remote working possibility is only available within Slovakia due to European taxation regulation.