Our brand Deutsche Telekom IT Solutions Slovakia entered the life of Košice region in 2006 under the name of T-Systems Slovakia and ever since has been inextricably linked with the region when became one of the founding members of Košice IT Valley. We have managed to grow from scratch to the second largest employer in the eastern part of the country with more than 3900 employees. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative information and communication technology services.

We`re an awesome bunch of people who make up the dream team. We`re all about working hard, having fun, and getting stuff done. We bring a diverse set of skills, experiences, and backgrounds to the table, which makes as a dynamic and creative force. Whether it`s brainstorming ideas, solving complex problems, or tackling crew challenges, we`re always up for the task. 

Purpose

Provides expert technical advice, develops and provides solution design for highly complex implementation tasks and implementation processes. Performs highly complex tasks independently and act as a Technical Lead in implementation projects.

WHAT WILL YOU DO?

• Analyze and provide solutions for most complex tasks.
• Provide 3rd  level support, solves problems and escalates most complex issues.
• Investigate the root cause of complex incidents and then initiate actions  to improve or correct the situation.
• Evaluate, authorize, prioritize, plan and review complex changes in controlled manner or escalate to higher authority.
• Identify weaknesses in used processes and eliminate them following industry and internal standards.
• Create / review/maintain procedures and  complex  technical documentation to support IT service.
• Provide expert advice, consultancy and support for internal/external customer & management.
• Report and regularly communicate with project stakeholders and/or customer.
• Deliver services/solutions in the agreed quality and quantity according to agreed requirements, contracts and/or KPI’s.
• Participate on Solution Designs and Architecture activities.
• Serve as technical lead to assure delivery of the service.
• Deliver effective training plans and concepts to train other employees and ensure their fulfillment .

YOU WILL SUCCEED IF YOU:

• have minimum 6 years experience at ICT System Engineering and Information technologies – Master’s degree,
• hold at least two advanced certificates related to SAP or Cloud, 
• are advanced at soft skills such as communication, analytical thinking, team cooperation, training and mentoring, presentation skills and negotiation skills,
• are an expert at core platform knowledge and advanced in related platform knowledge (SAP, Cloud, DB, Linux),
• have good skills and knowledge of the ITIL processes and Project management,
• speak English at least on C1 level, German advantage - Upper intermediate (B2).

WHY SHOULD YOU CHOOSE US?

We believe in balance between work and personal life. An attractive and extensive work-life balance portfolio guarantees lasting motivation for employees and thus a better quality of life, promotes physical and mental well-being and contributes to a positive work environment. All this with the aim of providing more freedom in reconciling work, career growth, private life and individual lifestyle. Therefore we offer to our employees over 25 different benefits to improve their personal and professional life in these areas:

• Financial benefits
• Benefits with focus on learning and development
• Benefits with focus on health and sport
• Benefits with focus on family and work – life balance
• Other benefits

For more information about our benefits click to Benefits

Salary

Final salary is negotiable.

We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 1900 € /brutto.

Additional information

* Please be informed that our remote working possibility is only available within Slovakia due to European taxation regulation.