Service Delivery Manager (Compliance Operations) for workplace experience domain

  • Full-time
  • Location: Kosice
  • Company: Deutsche Telekom IT and Telecommunications Slovakia
  • Language: English

Company Description

Our brand Deutsche Telekom IT Solutions Slovakia entered the life of Košice region in 2006 under the name of T-Systems Slovakia and ever since has been inextricably linked with the region when became one of the founding members of Košice IT Valley. We have managed to grow from scratch to the second largest employer in the eastern part of the country with more than 3900 employees. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative information and communication technology services.

Job Description

(Team description or project description :)

We`re an awesome bunch of people who make up the dream team. We`re all about working hard, having fun, and getting stuff done. We bring a diverse set of skills, experiences, and backgrounds to the table, which makes as a dynamic and creative force. Whether it`s brainstorming ideas, solving complex problems, or tackling crew challenges, we`re always up for the task.  Purpose - Main purpose of this job is to continuous and consistent mapping of the necessary compliance information for our top applications Webex and MS Teams in CAPE, Darwin, PSA-Portal and other internal tools


  • Support of central quality assurance and stability measures
  • Support and advice for the Operations when new functionalities will be introduced (PoC, Cloudification)
  • Error and protocol analysis of data connections, support in incident management 



  • Service Management Experience
  • Good overview of compliance processes as well as legal regulations such as GDPR
  • Basic knowledge regarding Cloud Services, experience with Webex and/or MS Teams
  • High level of English language knowledge, German is an advantage

Additional Information

* Please be informed that our remote working possibility is only available in Slovakia due to European taxation regulation.

Additional Information


We believe in balance between work and personal life. An attractive and extensive work-life balance portfolio guarantees lasting motivation for employees and thus a better quality of life, promotes physical and mental well-being and contributes to a positive work environment. All this with the aim of providing more freedom in reconciling work, career growth, private life and individual lifestyle. Therefore we offer to our employees over 25 different benefits to improve their personal and professional life in these areas:

  • Financial benefits
  • Benefits with focus on learning and development
  • Benefits with focus on health and sport
  • Benefits with focus on family and work – life balance
  • Other benefits

For more information about our benefits click to Benefits


Final salary is negotiable.

We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 1320 € /brutto.

Additional information

* Please be informed that our remote working possibility is only available within Slovakia due to European taxation regulation.

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