The largest ICT employer in Hungary, Deutsche Telekom IT Solutions (formerly IT-Services Hungary, ITSH) is a subsidiary of the Deutsche Telekom Group. Established in 2006, the company provides a wide portfolio of IT and telecommunications services with more than 5000 employees. ITSH was awarded with the Best in Educational Cooperation prize by HIPA in 2019, acknowledged as one of the most attractive workplaces by PwC Hungary’s independent survey in 2021 and rewarded with the title of the Most Ethical Multinational Company in 2019. The company continuously develops its four sites in Budapest, Debrecen, Pécs and Szeged and is looking for skilled IT professionals to join its team.

• Design and elaborate end-to-end business processes
• Improvement of existing processes
• Create and document high- and low-level process documentation with Tasks, Roles, Systems, Input/Output Data and supporting design of Graphical User Interfaces.
• Explore and handle dependencies to other functions and teams
• Support preparation and execution of functional testing by providing all information about processes and process steps.

• Knowledge of software defined networking trends (especially Juniper SDx)
• Knowledge about DT/former TSI TC processes and IT Tools for the XL/L/M customer process chain
• Experienced in business processes especially Order to Fulfillment including Procurement
• Familiar with BPNM Modeling language
• Experience working with development methodologies such as SAFe, Agile, Scrum, Kanban
• Familiar with agile tools (Confluence, Jira, etc.)
• Open minded
• Ability to abstract
• Communicative competence, Negotiation skills and assertiveness
• Self-dependent working attitude, Result-oriented, determined, able to complete tasks on time and under pressure
• Customer-oriented, self-initiative and enthusiastic mind set
• Methodological and structured approach of work organization
• Excellent spoken and written English and German is a must

Advantages

• Familiar with ServiceNow solutions
• Knowledge of Siebel, Netcracker, SAP, Salesforce, Juniper CSO, Juniper MIST, …)
• Analytical skills and able to comprehend situation
• Intercultural experience

* Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.