Customer Support and Logistics Coordinator EMEA

  • Hoofddorp, Netherlands
  • Full-time

Company Description

Together with our 80.000 colleagues worldwide, we believe in technology and collaboration and are dedicated to providing innovative and energy-efficient solutions. 

Job Description

  • Order administration from purchase order receipt to invoicing (order entry, availability checking, delivery note, invoice), in SAP accurately and independently
  • In- and outbound logistics handling and close co-ordination with warehouse(s) and factory(ies)
  • Communicate and support internal and external customers in an efficient and timely manner to resolve questions, concerns, and requests related to products’ availability and logistics solutions
  • Consistently communicate, coordinate and engage with remote employees and internal stakeholders as one strong and transparent team.
  • Communicate, coordinate and engage with external stakeholders such as third party vendors and governmental bodies and banks
  • Act as a member in a team for information regarding inventory and delivery planning
  • Producing monthly reports about the performance


  • Bachelor degree in Supply Chain or related discipline or 5 years’ experience in EMEA Supply Chain operation
  • 3+ years’ experience in exporting to Middle East and Africa
  • Proficient with import and export compliance processes, policies, and controls
  • Extensive and detailed knowledge of SAP, especially SAP SD (Sales and Distribution) and SAP MM (Material Management) modules
  • Proficient Dutch and English speaker
  • Adapt and learn quickly and to navigate through multiple requests with speed and high degree of accuracy, attention to details and high administrative skills
  • Work independently while being a team player who has a friendly and helpful attitude

Additional Information

  • A friendly working atmosphere and an international environment
  • A constructive working environment leaving much room for new possibilities and ideas
  • A competitive package salary and performance bonus
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